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Johnstons Toyota

New Hampton, NY

4.9
1,456 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,456 reviews

October 21, 2025

I had an excellent car buying experience with Johnstons Toyota. I came in as a first time Toyota customer, and I couldn't have asked for a better dealership from start to finish. Brian Ruperti is a great s More

by lifeofpilot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti, Gabby Ward
Oct 22, 2025 -

Johnstons Toyota responded

Thank you for the awesome review and for choosing Johnstons Toyota! We're thrilled to hear that Brian, Gabby, and our whole team made your car buying experience smooth and enjoyable. Congrats on your new Toyota Crown Signia!

October 20, 2025

I recently purchased a 2025 Toyota Corolla Hybrid at Johnston's Toyota, Middletown N.Y. Brian Ruperti has been an excellent and outstanding salesman and support person throughout the entire process. I More

by foxblue1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti, Luis Rivera, Gabby Ward and a gentleman who called me back when I left messages about Geico and other reps were occupied at the time. I did appreciate that this man took time and effort to contact me
Oct 21, 2025 -

Johnstons Toyota responded

Congratulations on your 2025 Toyota Corolla Hybrid! We're grateful for your sweet feedback about Brian and the team. Safe travels and congratulations on your new car! - The Johnstons Toyota Team

October 20, 2025

Toyotas are the best! Sales and Finance Staff were very helpful and answered all my Questions. Courteous and Professional. Thank You Johnston's More

by zayascharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac
Oct 21, 2025 -

Johnstons Toyota responded

We couldn’t agree more, Zaya! Hearing your positive feedback is music to our ears. Thank you for choosing Johnstons Toyota!

October 14, 2025

Easy to access salesperson who was knowledgeable and accommodating. Quickly provided info re: lease/purchase options. Finance Dept. Also excellent More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Gabby
Oct 15, 2025 -

Johnstons Toyota responded

Hi Michael, we're so pleased to hear that our sales and finance teams made your experience smooth and efficient. Thank you for choosing Johnstons Toyota!

October 13, 2025

They explained the car in detail. The salesman showed me the car I wanted. I love the car so far. More

by mturino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Guysdeen
Oct 14, 2025 -

Johnstons Toyota responded

We're grateful to have you as a Johnstons Toyota customer. Thanks for the review!

October 13, 2025

After pulling in the bay door at the dealership, I was greeted by a friendly staff. They took my vehicle promptly and I was out within an hour. More

by danesposito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 15, 2025 -

Johnstons Toyota responded

We’re glad to hear you had a smooth and efficient visit, Dan! Thanks for choosing Johnstons Toyota! See you next time!

October 10, 2025

I think their always fair and dealing with one service rep is helpful, and personable More

by Denisev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 10, 2025 -

Johnstons Toyota responded

Denise, thanks for the kind words for our service team. We appreciate your support here at Johnstons Toyota!

October 05, 2025

The team was very profesional , I went there for oil change and inspection I was out early to continue my day thanks More

by Angelsantiago1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam , Kevin and Roxana the sales lady
Oct 06, 2025 -

Johnstons Toyota responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to see you at Johnstons Toyota again down the road.

October 05, 2025

Brian & Gabby provided exceptional customer service, friendly atmosphere, personal care without feeling forced to purchase. More

by ladiek13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti, Gabby Ward
Oct 06, 2025 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota, and for sharing your experience with Brian and Gabby! We're thrilled you felt comfortable and well taken care of. Safe travels ahead!

September 23, 2025

We were fortunate to make our trade in and purchase with the friendliest, kindest, outstanding old fashion compassionate sales representative named Kelvin Guyadeen, who took care of every detail with utmost More

by S.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Sep 24, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with Kelvin and the team! We are thrilled to hear he went above and beyond to make the process seamless. Thank you for choosing Johnstons Toyota!

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