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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,445 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,445 reviews

August 29, 2025

Basic service. Oil change, tire rotation, multi point check. I was out of there within the hour! Fast service! Was kept informed the entire time by Judy. Thank you! More

by spikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy was first contact, and my original salesperson Kelvin
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August 21, 2025

Professional services offered. Had done couple of services here, they were handled professionally and they keys ip to date on the progress of the work being done . Importantly, no More

by Winston.bramwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 24, 2025 -

Johnstons Toyota responded

Winston, thank you for your glowing feedback! We're pleased to hear that our team kept you updated and provided everything you needed. No upselling here! Thank you for choosing Johnstons Toyota and we look forward to seeing you again! Safe travels!

August 18, 2025

It is áll The time The best service what we gót in time and clean place More

by nagymarika2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 21, 2025 -

Johnstons Toyota responded

We are so happy that our Johnstons Toyota team earned your 5 stars!

August 14, 2025

Always friendly and punctual. Great communication while car is in service. Knowledgeable technicians. Nice and clean store. More

by acandal138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 14, 2025 -

Johnstons Toyota responded

Thank you for the fantastic feedback! We appreciate your business and look forward to assisting you again at Johnstons Toyota. Safe travels!

August 13, 2025

Great service, great people. They worked very hard to make the deal happen. I appreciate their efforts very much. More

by tonyrocco17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janisse, Luis, Steve
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Aug 13, 2025 -

Johnstons Toyota responded

We're pleased to hear about your excellent experience with our team. We appreciate your business and congrats on your new ride!

August 05, 2025

Genuinely enjoyed my experience at Johnstons Toyota. As a first time buyer I did not feel pressured to buy a car that wasn’t to my specifications. Janisse, was very patient with me as I looked for a car More

by landidianna2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janisse, Gaby, Manny
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Aug 06, 2025 -

Johnstons Toyota responded

Congratulations on your first new car! We are so glad you had a five-star experience with our team. Thank you for choosing Johnstons Toyota, and we hope to see you back next time!

August 05, 2025

Toyota has very good and honest service and Blair is a pleasure to do business with a real gentleman More

by Bermudabound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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Aug 06, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with Blair and the team! We appreciate your business and look forward to helping you again at Johnstons Toyota. Safe travels!

August 04, 2025

I’m totally satisfied with the service I have received from Johnstons Toyota. Thanks for your consistency. More

by tpresston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Edwards
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Aug 06, 2025 -

Johnstons Toyota responded

Thank you for sharing your review, we are pleased to hear you are satisfied with our services. Thank you for choosing Johnstons Toyota!

August 04, 2025

Always pleased with the service and support I get from Johnston Toyota. Always very friendly More

by Nancy Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Aug 06, 2025 -

Johnstons Toyota responded

We're grateful to have you as a Johnstons Toyota customer, Nancy. Thanks for the review!

August 03, 2025

As always Blair very professional helpful and curious and very considerate indeed will visit again More

by elvon_fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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Aug 06, 2025 -

Johnstons Toyota responded

Thanks for sharing your positive review of Johnstons Toyota! We're glad Blair provided the professional and courteous service we strive for. Safe travels until next time!

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