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Johnstons Toyota

New Hampton, NY

4.9
1,518 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,518 reviews

July 30, 2026

The process is quick and easy. Brandon is always kind and I am comfortable with the service. More

by Kelly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Pineda
Jul 30, 2026 -

Johnstons Toyota responded

Hi Kelly, thank you so much for your kind words! We’re thrilled to hear that you found the service process quick and easy. Brandon will be happy to hear your feedback, and we truly appreciate your continued trust in our team at Johnston's Toyota. We look forward to seeing you again next time!

July 17, 2026

Judy the service writer was excellent in reviewing in a straightforward way the items that needed to be addressed on my 2025 camry. While I waited for the service to be completed, she kept me informed of h More

by Jvs1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Jul 17, 2026 -

Johnstons Toyota responded

Thank you for sharing your feedback about Judy and the team! We appreciate your support and hope to see you back at Johnstons Toyota Service Center next time. Take care!

July 16, 2026

Johnstons Toyota was wonderful, Malik and Gabby were just exceptional. they made buying a car as seamless as possible. as we did not live around the corner their communication with getting us into our new ve More

by weckmanusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
malik,gabby
Jul 16, 2026 -

Johnstons Toyota responded

We're thrilled to hear Malik, Gabby, and the team made your car-buying experience seamless and efficient, especially from a distance! Thank you for choosing Johnstons Toyota, and enjoy your new vehicle! Safe travels!

July 12, 2026

Great service comfortable waiting area,Very pleasant Service Manager, Vehicle Maintenance was done very quickly I would recommend this Dealership More

by BigGuy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gordon
Jul 13, 2026 -

Johnstons Toyota responded

Thank you for sharing your excellent feedback with us! We are thrilled to hear that our team provided top-notch assistance and that you had a fantastic experience with our Service Manager. We truly appreciate your recommendation and we hope to keep working with you at Johnstons Toyota. See you next time!

June 27, 2026

I wanted to take a moment to express my sincere appreciation for the outstanding service I recently received from your car service team. From the moment I handed over my vehicle for service unti More

by stanvir78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 29, 2026 -

Johnstons Toyota responded

Thank you for sharing your wonderful experience with us! We're delighted to hear Sam impressed you with his professionalism and humility. Your kind words will be shared with the team. We look forward to serving you again at Johnstons Toyota, Stan!

June 20, 2026

Buying or leasing a car is very stressful if you don't know that business. I was at ease through the entire process ith Johnstons Toyotas and in particular Ryan Alataar. He took care of all the details an More

by SteveCox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Alataar. Luis Rivera
Jun 22, 2026 -

Johnstons Toyota responded

Hi Steve! It’s great to hear you felt at ease throughout the entire process with Ryan. Thanks for choosing Johnstons Toyota. Enjoy your new car!

June 18, 2026

Our experience at Johnstons Toyota was bead excellent. The sales person, Madison, was knowledgeable & courteous. She helped us through every step of the journey. I’d would recommend Madison to anyone in More

by flynch258
Recommend Dealer
Yes
Employees Worked With
Madison Stretz
Jun 22, 2026 -

Johnstons Toyota responded

Thank you so much for your feedback and recommendation! We’re thrilled to hear Madison provided such knowledgeable and courteous assistance at Johnstons Toyota. Congratulations on your new car!

June 18, 2026

Judy was very nice and helpful Service was excellent overall. Thank you for all your help More

by Jill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Judy
Jun 22, 2026 -

Johnstons Toyota responded

Jill, thanks so much for the 5-star review of Johnstons Toyota! Judy will appreciate your kudos.

June 18, 2026

Staff is polite, attentive, and keep you informed thru out the entire service visit, personally or via phone, until service is complete. In my recent visit Stephen Keaton was a pleasure to deal with as i More

by Fhlasatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Keahon
Jun 18, 2026 -

Johnstons Toyota responded

Thanks for sharing your experience with Stephen and our team! We appreciate your feedback and look forward to your next visit. See you next time! -Johnstons Toyota

June 15, 2026

Everybody was friendly, very helpful through the whole process. It was a recall I went for wasn’t sure about any of it helped me understand they found a problem that I was not even notified about in any w More

by bcagg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gordon
Jun 16, 2026 -

Johnstons Toyota responded

Thank you for your kind words! We're so glad our team took care of everything during your visit and made the process seamless. Safe travels back to Pennsylvania! - The Johnstons Toyota Team

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