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Johnstons Toyota

New Hampton, NY

4.8
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,427 reviews

June 18, 2025

CJ answered all my questions without being pushy. Gabby got the financing quickly where I wanted it. Truly was one of the best car buying experiences I have had. More

by j.denmanpac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ, Gabby
Jun 20, 2025 -

Johnstons Toyota responded

We're delighted to hear that CJ and Gabby made your car buying experience at Johnstons Toyota so positive. Thank you for sharing this feedback with us! Enjoy your new ride!

June 16, 2025

Well organized shop doing good service. I’m with them for many years and hope to keep coming. More

by MG
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Didn’t check
Jun 16, 2025 -

Johnstons Toyota responded

Thank you for stopping by to leave Johnstons Toyota a wonderful review!

June 13, 2025

It was the easiest and smoothest experience I’ve had at a car dealership. CJ was a great salesman More

by scando127
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cj
Jun 13, 2025 -

Johnstons Toyota responded

Your feedback for CJ is much appreciated! Thank you for supporting Johnstons Toyota.

June 12, 2025

Thanks Kelvin,Kevin and Louis. Kelvin sat with me and explained all options but was NOT pushy. Difficulty setting up some internet issues but would not give up. Certainly ask 4Kelv More

by Catskilllew
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kelvin, Kevin, Louis
Jun 13, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with Kelvin, Kevin, and Louis at Johnstons Toyota! We're glad to hear they provided helpful service. We appreciate your feedback about the anti-theft lug nut set and will take it into consideration. Enjoy your new purchase!

June 07, 2025

Friendly, good communication and fast service. Price matched tires did not try to oversell not needed service. More

by palmstage
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Blair
Jun 09, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with us! We're glad to hear that our team at Johnstons Toyota provided friendly and efficient service. We appreciate your feedback and look forward to serving you again in the future!

June 04, 2025

Kelvin from a Johnson Toyota was very helpful and knowledgeable and profesional . He answered all our question and made the car buying process easy. More

by Lykokris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin
Jun 04, 2025 -

Johnstons Toyota responded

We're delighted to hear that Kelvin provided such helpful and professional service at Johnstons Toyota! It's great to know the car buying process was made easy for you. Thank you for sharing your experience with us!

June 04, 2025

Customer service is always excellent. Have been a customer for over fifteen years. Purchased and service all my vehicles at Johnston’s Toyota More

by billM
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Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 05, 2025 -

Johnstons Toyota responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently experienced excellent customer service at Johnstons Toyota. We look forward to continuing to serve all your vehicle needs!

June 03, 2025

Roxana, Manny and everyone on the sales, finance, and service teams did a great job. I never felt pressured, and they were very helpful, patient, and attentive to my needs. Good listeners all, and concer More

by karpenjw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxana, Manny, Andrew
Jun 03, 2025 -

Johnstons Toyota responded

Thank you for the glowing review! We're delighted to hear that Roxana, Manny, and our team at Johnstons Toyota provided such attentive service without any pressure. We appreciate your recommendation and look forward to assisting you in the future!

June 02, 2025

I love this dealership. They are very courteous friendly and thoughtful and thorough. I would definitely recommend to friends and family. Thank You Sam for your help with More

by Skylarque33L
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sam
Jun 02, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Sam and the team at Johnstons Toyota provided courteous and thorough service. We appreciate your recommendation, and we're here whenever you need assistance in the future!

May 21, 2025

My family has been using jhoston toyota in goshon ny for15 years .and they havevalways been extreamly helpful and given us a great deal . More

by Zerntech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Devos, Brianna McLeod
May 21, 2025 -

Johnstons Toyota responded

We're delighted to hear that your family has been choosing Johnstons Toyota for 15 years and enjoying great deals with us! Thank you for your continued trust and support. We look forward to serving you in the future!

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