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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,499 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,499 reviews

May 16, 2026

Johnston’s Toyota has serviced my car for many years. Thanks to the advisors and technicians teams for doing an excellent job. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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May 17, 2026 -

Johnstons Toyota responded

Thank you for being a loyal customer and for sharing your appreciation for our service team, JM! We look forward to seeing you at your next visit. -Johnstons Toyota

May 13, 2026

Johnstons Toyota made my shopping experience easy. Marc Binford was my sales consultant and I would recommend him to anybody looking for a new car. I am not knowledgeable with cars and he was patient More

by katod2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Binford
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May 13, 2026 -

Johnstons Toyota responded

We're delighted to hear Marc made your experience smooth and enjoyable at Johnstons Toyota. Enjoy your new Toyota Corolla Cross -- safe travels!

May 08, 2026

The atmosphere was excellent, very clean and organized. The staff was highly knowledgeable and professional More

by mrb3006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stretz, Louis(Finance)
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May 08, 2026 -

Johnstons Toyota responded

We’re glad to hear you found our dealership clean, organized, and professional! Thank you for choosing Johnstons Toyota and for taking the time to share your experience.

May 03, 2026

Anthony was excellent and very professional and helpful and when I got there the mechanic that was going to work on my car came over to meet me and look at my car. More

by rkjklife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and the mechanic both were excellent
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May 05, 2026 -

Johnstons Toyota responded

We're delighted to hear that Anthony and our mechanic made your experience smooth and professional! Thank you for choosing Johnstons Toyota and for sharing your feedback.

May 03, 2026

Having to service four Toyotas for my family at Johnstons Toyota is a pleasure with Anthony’s help. He keeps me updated on repairs and future services needed. The techs always do a great job on the vehicles. More

by billM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony C.
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May 05, 2026 -

Johnstons Toyota responded

Bill, thank you for sharing your experience with Anthony and our team here at Johnstons Toyota. We are here to help with all your future auto service needs. See you next time!

April 26, 2026

Carlos very professional and carry himself well. The service was excellent and the car was ready in a timely fashion. More

by cassellbronx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 27, 2026 -

Johnstons Toyota responded

We are thrilled to hear Carlos and our team delivered professional and timely service! Thank you for choosing Johnstons Toyota and we hope to see you again.

April 09, 2026

Es un lugar muy limpio, buena atención, te mantienes informado del proceso en el mantenimiento del carro More

by Maria Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Castillo
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Apr 09, 2026 -

Johnstons Toyota responded

Maria, gracias por su excelente reseña de nuestro equipo! Nos hace feliz saber que está en buenas manos con nosotros. -El equipo de Johnstons Toyota

April 09, 2026

Everything was satisfactory. Just was wonderful! Kelvin was wonderful! Thank you guys. Will be back again More

by chenbrenda34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy and Kelvin
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Apr 09, 2026 -

Johnstons Toyota responded

We love hearing from happy customers! Thank you from all of us at Johnstons Toyota!

April 08, 2026

5 star Experience, Ryan and Luis were awesome, will definitely recommend Johnstons Toyota to my friend and family. Great car buying experience More

by shredhead67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN ALATTER
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Apr 08, 2026 -

Johnstons Toyota responded

Thank you for this 5-star review! We're glad Ryan and Luis made your car-buying experience smooth and enjoyable. Safe travels!

April 03, 2026

No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family! More

by llh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Binford, Manny
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Apr 06, 2026 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota and for sharing your 5-star review! We are thrilled to hear that Marc, Manny, and the rest of our team made your experience a no-pressure, comfortable, and straightforward one. If we can be of any more assistance, please let us know. Take care!

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