
Johnstons Toyota
New Hampton, NY
Filter Reviews by Keyword
By Type
Showing 1,416 reviews

Very good buying experience Bought from Johnston's before and use their service. Were looking for a second car. We saw a national ad for a Rav4 lease and that is what we were a Bought from Johnston's before and use their service. Were looking for a second car. We saw a national ad for a Rav4 lease and that is what we were able to do. We had plenty of cars to choose from. It was quick and overall a very good buying experience. More
Returned lease and leased new car Returned lease and leased a new car. Was treated with respect and compassion. Quick and timely service. I would definitely recommend Johnstons Toyota Returned lease and leased a new car. Was treated with respect and compassion. Quick and timely service. I would definitely recommend Johnstons Toyota and purchase from them again. More

Great experience I had a great experience purchasing my new Prius prime. Don and Lynn made the process fun. I will return when my lease is up on my wife car. I had a great experience purchasing my new Prius prime. Don and Lynn made the process fun. I will return when my lease is up on my wife car. More
I found my PERFECT Camry! Jerry Ezra is a wonderful sales associate who helped me find my perfect Camry. Everyone at the dealership was friendly and when I picked up my car, Je Jerry Ezra is a wonderful sales associate who helped me find my perfect Camry. Everyone at the dealership was friendly and when I picked up my car, Jerry went over all the car features in detail. This is the 5th Toyota our family has purchased over many years and the Johnston staff and Toyota quality keeps bringing us back. Thanks so much! More

Easy work We had been researching used vans and after concluding that a Toyota Sienna would be the perfect fit for our family began an on line search for the ri We had been researching used vans and after concluding that a Toyota Sienna would be the perfect fit for our family began an on line search for the right vehicle. The website at Johnstons provided us with information on various choices that might work. We saw a new acquisition on line that hadn't even made it to the lot yet, and set up an appointment to test drive it. Don our sales representative was friendly , knowledgeable, and a pleasure to deal with. We talked things through in a low pressure environment and bought the van that day. We were asked to do a couple of things to get the deal done and they took care of everything else in a professional manner. We drove away in our beautifully detailed certified van a couple of days later with confidence that we had a great vehicle and with our extended warranty , were set to have years of driving pleasure. The 2010 Tacoma we bought new previously at Johnstons still runs great and we will continue to count on them to keep both these vehicles humming along. More
Great sales bad service. I bought a 2016 Toyota Rav 4 in July. The salesman, Ken, was great, and everything was very professional. However, the problem came when I decided to I bought a 2016 Toyota Rav 4 in July. The salesman, Ken, was great, and everything was very professional. However, the problem came when I decided to install a remote starter. I made an appointment and received three calls to confirm it. I showed up for the appointment and was told there wasn't any appointment recorded, even after all those previous calls. Not only do I live 40 minutes away, but I also had to set up a ride for when I expected to leave the car for the service. They told me there was nothing they could do, and I left very dissatisfied. I was told to make another appointment. Three days later I realized they charged my account for a service they never provided. What a shame. More
CJ Cabral sale I would recommend to see CJ CabRal . He is helped me get a new car . He was explained very clear what i need to know and help me go throw all the pape I would recommend to see CJ CabRal . He is helped me get a new car . He was explained very clear what i need to know and help me go throw all the paperwork. Very experience with his work . More
New car Very easy to buy a new car. Salesperson was great and very helpful. Was able to get into a new car when I was looking for used and worked within my bu Very easy to buy a new car. Salesperson was great and very helpful. Was able to get into a new car when I was looking for used and worked within my budget More
Another great experience from Johnstons This is my second lease with Johnstons and drew and rue where above and beyond amazing getting me in exactly what I wanted! Not only will I most defi This is my second lease with Johnstons and drew and rue where above and beyond amazing getting me in exactly what I wanted! Not only will I most definently be re lesson from Johnstons but will be recommending both drew and rue! Thanks for everything! -Mary Petrick, satisfied customer. More
Experience Will not find a more helpful group of staff. A stressful experience was turned into a pleasant one. Andy Bloom is the best salesperson I have ever d Will not find a more helpful group of staff. A stressful experience was turned into a pleasant one. Andy Bloom is the best salesperson I have ever dealt with. He truly cares about getting his customers the best deal possible. Will most definitely be returning to Johnstons for future purchases. More