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Johnstons Toyota

New Hampton, NY

4.9
1,535 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,535 reviews

September 14, 2011

I have been coming to Johnston's since 1990. I have a good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions th More

by YANK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN DOLAN
September 12, 2011

The moment I drove into the service area I was immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took More

by lencat
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
blair
September 12, 2011

I have consistently had timely and professional service from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but More

by M Brescia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Ryan Michael Northrip
September 12, 2011

Tom and I lost our cars to Hurricane Irene. We replaced them with the exact same cars for the monthyly payments we told Kelvin we could afford.Kelviin gave included a full tank of gas and rain guards for b More

by pat cooney
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Joseph and AJ ?
September 06, 2011

Friendly and knowledgeable people. They explain everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. More

by Tobyterranova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
September 01, 2011

I got my first Camry in 2003 and it was a used sales car with about 30,000 miles on it. I drove it for 326,000 miles on it before the transmission went bad. It was going to cost $4,000 to repair it so I d More

by gaudreau
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
aj rumsey
August 26, 2011

The car was serviced quickly and professionally. As always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. More

by dembies
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Plunkett
August 23, 2011

Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe More

by graugstin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie
August 22, 2011

I have rate this because I had a good service and end up going with the right car. They were friendly and every work was well said. I'm glad Mr Jaime Mucia took care of us he was really helpful. More

by gualk
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime murcia
August 19, 2011

The service was prompt! The Staff is always very friendly! I love having the computers in the waiting room! It makes the time go by quickly! More

by dmp722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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