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Johnstons Toyota
New Hampton, NY
1,481 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,481 reviews
January 26, 2026
I have leased 4 cars from this dealership. I would never go anywhere else. From the time I sat down with the salesperson until my recent service the experience has been great. The service depa I would never go anywhere else. From the time I sat down with the salesperson until my recent service the experience has been great. The service department is great. I had Judy. She was so pleasant and helpful. . Thank you for everything! More
by kathysweet60
Employees Worked With
Judy
January 22, 2026
They were helpful with my concerns and treated me like they cared about what I wanted done, not like how the dealership I purchased my truck from that could care less about my concerns. they cared about what I wanted done, not like how the dealership I purchased my truck from that could care less about my concerns. More
by goforarest
Employees Worked With
Anthony
January 14, 2026
They were very nice guys polite and also presentable. Mr. Colin Riley he help me a lot and thank you for all that what you have done for me. Mr. Colin Riley he help me a lot and thank you for all that what you have done for me. More
by Fahim Filahoman
Employees Worked With
Colin Riley, and Emmanuel Skouloudis
January 08, 2026
By far it was the best buying experience I’ve ever had. Marc Binford is an excellent salesman. He was very knowledgeable and professional. After my purchase he took the time to explain everything to me abo Marc Binford is an excellent salesman. He was very knowledgeable and professional. After my purchase he took the time to explain everything to me about the vehicle. I would also like to say Luis in finance was very good too. I will definitely recommend your dealership to family and friends. More
by Chris
Employees Worked With
Marc Binford & Luis
December 20, 2025
Roxana was awesome. The whole experience at this dealership was better than I hoped for. Usually it's a run around talking the the sales manager and meeting 3 different The whole experience at this dealership was better than I hoped for. Usually it's a run around talking the the sales manager and meeting 3 different people trying to close the deal. Not the case here. Roxana got me the best deal I could hope for after just doing a test drive. Will definitely be back for another vehicle soon! More
by rcramer5594
Employees Worked With
Roxana
December 08, 2025
They are always professional and go out of their way to help us out even when we don’t have an appointment. I trust in their honesty. help us out even when we don’t have an appointment. I trust in their honesty. More
by srmarkovits2
Employees Worked With
Blair, the people in the service department
