Back

Johnstons Toyota

New Hampton, NY

4.9
1,499 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
Contact Dealership

5021 New York 17M

New Hampton, NY

10958

Directions

By Type

Showing 1,499 reviews

March 29, 2026

Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 30, 2026 -

Johnstons Toyota responded

Sean, thank you for choosing Johnstons Toyota and for sharing your experience! We look forward to seeing you again next time!

March 28, 2026

I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Casella
Mar 30, 2026 -

Johnstons Toyota responded

Gail, thank you for sharing your glowing review of Anthony and the team! We're honored to be your go-to for any hybrid needs in the future. - The Johnstons Toyota Team

March 26, 2026

Experience was very good. Salesman and finance guy was great. Salesman was Very helpful and knowledgeable More

by c.lecarre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin and manny
Mar 26, 2026 -

Johnstons Toyota responded

We are so pleased to hear about your positive experience with our team at Johnstons Toyota! Thank you for your feedback, and we hope to see you again in the future!

March 24, 2026

Marc in sales helped find the truck i was looking for. Gabby in financial made it happen! Thank you both! More

by Elvis
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc and Gabby
Mar 25, 2026 -

Johnstons Toyota responded

Elvis, thank you for choosing Johnstons Toyota and for sharing your feedback about Marc and Gabby! We'll see you next time.

March 23, 2026

The BEST car buying experience I have had in a very long time. Thank you for making it great! More

by quarterdeck46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Cabral
Mar 24, 2026 -

Johnstons Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear you had the best car-buying experience in a long time at Johnstons Toyota.

March 16, 2026

Johnstons Toyota was wonderful. Stuck out of state while traveling, Blair and the service dept took us in (without an appt), diagnosed our problems and got us quickly back on the ro More

by johnstonfamilykids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
Mar 16, 2026 -

Johnstons Toyota responded

We're delighted our team helped you get back on the road. Thank you for choosing Johnstons Toyota and sharing your experience.

March 15, 2026

CJ listened to my needs & offered great suggestions! No pressure, simple shopping experience. Courteous group, too. I've found a new auto dealer! More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ, Manny
Mar 16, 2026 -

Johnstons Toyota responded

Amy, fantastic to hear CJ and the team made shopping easy and pressure-free! Thanks for choosing Johnstons Toyota - we look forward to serving you again.

March 14, 2026

I just bought a fourth vehicle from Johnstons Toyota and I am very satisfied. Jonathan and Manny made the purchase go smoothly. I will continue to buy vehicles here and continue to refer others to purchase More

by cerbersus1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gruehr, Emanuel Skouloudis
Mar 16, 2026 -

Johnstons Toyota responded

Congratulations on your fourth vehicle from Johnstons Toyota! It's great to hear Jonathan and Manny made the process smooth. We appreciate your loyalty and referrals!

February 23, 2026

I had an excellent experience at Johnstons Toyota! From the moment I walked in, the entire team was welcoming, professional, and genuinely helpful. The process was smooth, straightforward, and complet More

by Artie22896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison stretz, Miguel
Feb 23, 2026 -

Johnstons Toyota responded

Congratulations on your new Toyota Camry, Artie! We're delighted to hear Madison and the team made your car-buying journey smooth and stress-free. Thank you for choosing Johnstons Toyota; we hope to serve you in the future!

February 22, 2026

I took my RAV4 in for scheduled maintenance, Judy was fantastic, got me out in record time !!! Have been going to Johnstown’s for over 20 years, absolutely will continue !!! Judy also answered a technica More

by rcheney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Edward’s
Feb 23, 2026 -

Johnstons Toyota responded

Thank you for sharing your glowing five-star review of Judy and the team! We appreciate your continued confidence in her and look forward to welcoming you back to Johnstons Toyota in the future!