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Johnstons Toyota
New Hampton, NY
1,517 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,517 reviews
May 03, 2026
Anthony was excellent and very professional and helpful and when I got there the mechanic that was going to work on my car came over to meet me and look at my car. and when I got there the mechanic that was going to work on my car came over to meet me and look at my car. More
by rkjklife
Employees Worked With
Anthony and the mechanic both were excellent
May 03, 2026
Having to service four Toyotas for my family at Johnstons Toyota is a pleasure with Anthony’s help. He keeps me updated on repairs and future services needed. The techs always do a great job on the vehicles. Toyota is a pleasure with Anthony’s help. He keeps me updated on repairs and future services needed. The techs always do a great job on the vehicles. More
by billM
Employees Worked With
Anthony C.
April 08, 2026
5 star Experience, Ryan and Luis were awesome, will definitely recommend Johnstons Toyota to my friend and family. Great car buying experience definitely recommend Johnstons Toyota to my friend and family. Great car buying experience More
by shredhead67
Employees Worked With
RYAN ALATTER
April 03, 2026
No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family! Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family! More
by llh
Employees Worked With
Marc Binford, Manny
March 29, 2026
Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs. More
by Sean
Employees Worked With
Ronald
March 28, 2026
I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and the service I received long distance was great. As it turned out, it was a simple question of flipping the lockout switch after the new battery was installed and I was grateful that all was well. Anthony, the service person who looked after the car, kept in touch with me and made sure that things were done in a timely fashion, and soon my car was towed back to my home back to my garage. They were very generous in that they only charged me for the battery since there wasn’t anything mechanically wrong. Now I know where to go in the future if my Prius requires hybrid care. More
by Gail
Employees Worked With
Anthony Casella
