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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,514 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,514 reviews

April 26, 2026

Carlos very professional and carry himself well. The service was excellent and the car was ready in a timely fashion. More

by cassellbronx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 27, 2026 -

Johnstons Toyota responded

We are thrilled to hear Carlos and our team delivered professional and timely service! Thank you for choosing Johnstons Toyota and we hope to see you again.

April 09, 2026

Es un lugar muy limpio, buena atención, te mantienes informado del proceso en el mantenimiento del carro More

by Maria Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Castillo
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Apr 09, 2026 -

Johnstons Toyota responded

Maria, gracias por su excelente reseña de nuestro equipo! Nos hace feliz saber que está en buenas manos con nosotros. -El equipo de Johnstons Toyota

April 09, 2026

Everything was satisfactory. Just was wonderful! Kelvin was wonderful! Thank you guys. Will be back again More

by chenbrenda34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy and Kelvin
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Apr 09, 2026 -

Johnstons Toyota responded

We love hearing from happy customers! Thank you from all of us at Johnstons Toyota!

April 08, 2026

5 star Experience, Ryan and Luis were awesome, will definitely recommend Johnstons Toyota to my friend and family. Great car buying experience More

by shredhead67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN ALATTER
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Apr 08, 2026 -

Johnstons Toyota responded

Thank you for this 5-star review! We're glad Ryan and Luis made your car-buying experience smooth and enjoyable. Safe travels!

April 03, 2026

No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family! More

by llh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Binford, Manny
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Apr 06, 2026 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota and for sharing your 5-star review! We are thrilled to hear that Marc, Manny, and the rest of our team made your experience a no-pressure, comfortable, and straightforward one. If we can be of any more assistance, please let us know. Take care!

March 29, 2026

Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Mar 30, 2026 -

Johnstons Toyota responded

Sean, thank you for choosing Johnstons Toyota and for sharing your experience! We look forward to seeing you again next time!

March 28, 2026

I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Casella
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Mar 30, 2026 -

Johnstons Toyota responded

Gail, thank you for sharing your glowing review of Anthony and the team! We're honored to be your go-to for any hybrid needs in the future. - The Johnstons Toyota Team

March 26, 2026

Experience was very good. Salesman and finance guy was great. Salesman was Very helpful and knowledgeable More

by c.lecarre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin and manny
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Mar 26, 2026 -

Johnstons Toyota responded

We are so pleased to hear about your positive experience with our team at Johnstons Toyota! Thank you for your feedback, and we hope to see you again in the future!

March 24, 2026

Marc in sales helped find the truck i was looking for. Gabby in financial made it happen! Thank you both! More

by Elvis
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc and Gabby
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Mar 25, 2026 -

Johnstons Toyota responded

Elvis, thank you for choosing Johnstons Toyota and for sharing your feedback about Marc and Gabby! We'll see you next time.

March 23, 2026

The BEST car buying experience I have had in a very long time. Thank you for making it great! More

by quarterdeck46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Cabral
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Mar 24, 2026 -

Johnstons Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear you had the best car-buying experience in a long time at Johnstons Toyota.

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