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Johnstons Toyota

New Hampton, NY

4.9
1,535 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,535 reviews

February 03, 2026

This is our first toyota purchase and we are very satisfied with customer service, car price and quality. Madison is such a great person and she is able to answer our querries. Place has a family atm More

by Glo.panahon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stretz
Feb 04, 2026 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota for your first Toyota purchase! We're so happy to hear that Madison and our team made it a smooth experience. We wish you countless miles in your new Toyota RAV4!

February 03, 2026

Well maintained and run facility. Great customer service and care. Professional staff. Excellent One stop shop! More

by Roman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Gabby
Feb 04, 2026 -

Johnstons Toyota responded

Roman, thank you for sharing your feedback about our professional staff and well-maintained facility! We appreciate your support and hope to see you again at Johnstons Toyota!

February 03, 2026

The people at the dealership were very friendly including my sales associate Natacha who was very knowledgeable about the vehicle and the concerns on my part on what vehicle I wanted. More

by KENDRICK
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Natacha Generali
Feb 04, 2026 -

Johnstons Toyota responded

Kendrick, we're glad to hear Natacha and our team made the process smooth and enjoyable for you. Thank you for choosing Johnstons Toyota and for sharing your positive experience.

January 27, 2026

I have been a customer of Johnstons Toyota for 15+ years. This is my 4th Toyota Camry. I traded in an old Camry that I inherited and have leased my last 3 from Johnstons. You can visit, look around, test dr More

by Marie53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin, Gabby Ward
Jan 28, 2026 -

Johnstons Toyota responded

Marie, we're honored by your longstanding support and trust in Johnstons Toyota! We're so glad you love your Toyota Camry. Your kind words about our team make our day.

January 26, 2026

I have leased 4 cars from this dealership. I would never go anywhere else. From the time I sat down with the salesperson until my recent service the experience has been great. The service depa More

by kathysweet60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Judy
Jan 26, 2026 -

Johnstons Toyota responded

Thank you for your loyalty and glowing review! We’re thrilled to hear you consistently have great experiences with both our sales and service teams, especially Judy. See you next time at Johnstons Toyota, Kathy!

January 24, 2026

I was greeted promptly, the service was performed promptly, and I was kept aware of the results and the progress More

by Jcharette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Jan 26, 2026 -

Johnstons Toyota responded

Thank you for sharing your feedback about our team and process at Johnstons Toyota! We look forward to seeing you next time.

January 22, 2026

Kevin was incredibly helpful! !! I highly recommend him!He went above and beyond!!! Sincerely, Hannah kerrigan More

by hkballetlates@gmail.com
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin,Roosa
Jan 22, 2026 -

Johnstons Toyota responded

Hi Hannah, we're glad to hear that Kevin went above and beyond to help you at Johnstons Toyota. Your recommendation means a lot to us!

January 22, 2026

They were helpful with my concerns and treated me like they cared about what I wanted done, not like how the dealership I purchased my truck from that could care less about my concerns. More

by goforarest
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 22, 2026 -

Johnstons Toyota responded

Thank you for sharing your experience! We're delighted to hear our team was attentive to your needs. We appreciate the feedback and we do hope to have the pleasure of serving you again in the future. Take care! - The Johnstons Toyota Team

January 14, 2026

They were very nice guys polite and also presentable. Mr. Colin Riley he help me a lot and thank you for all that what you have done for me. More

by Fahim Filahoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Riley, and Emmanuel Skouloudis
Jan 15, 2026 -

Johnstons Toyota responded

Fahim, we are so glad to hear that Colin and the team made everything go smoothly for you! Thank you, from all of us at Johnstons Toyota!

January 09, 2026

Johnston’s Toyota is an exceptional dealership. Sam in the service department took very care of me. More

by tashidog2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 09, 2026 -

Johnstons Toyota responded

Thank you for leaving Johnstons Toyota a five-star review! We are happy to hear that Sam took excellent care of you!

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