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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,499 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,499 reviews

August 05, 2025

Genuinely enjoyed my experience at Johnstons Toyota. As a first time buyer I did not feel pressured to buy a car that wasn’t to my specifications. Janisse, was very patient with me as I looked for a car More

by landidianna2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janisse, Gaby, Manny
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Aug 06, 2025 -

Johnstons Toyota responded

Congratulations on your first new car! We are so glad you had a five-star experience with our team. Thank you for choosing Johnstons Toyota, and we hope to see you back next time!

August 04, 2025

Always pleased with the service and support I get from Johnston Toyota. Always very friendly More

by Nancy Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Aug 06, 2025 -

Johnstons Toyota responded

We're grateful to have you as a Johnstons Toyota customer, Nancy. Thanks for the review!

August 04, 2025

I’m totally satisfied with the service I have received from Johnstons Toyota. Thanks for your consistency. More

by tpresston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Edwards
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Aug 06, 2025 -

Johnstons Toyota responded

Thank you for sharing your review, we are pleased to hear you are satisfied with our services. Thank you for choosing Johnstons Toyota!

August 03, 2025

As always Blair very professional helpful and curious and very considerate indeed will visit again More

by elvon_fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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Aug 06, 2025 -

Johnstons Toyota responded

Thanks for sharing your positive review of Johnstons Toyota! We're glad Blair provided the professional and courteous service we strive for. Safe travels until next time!

July 27, 2025

I always have a great experience there all employees are very friendly and helpful and I really appreciate that. More

by terrij1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Urgiles
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Jul 29, 2025 -

Johnstons Toyota responded

We're so glad you always have a positive experience with our team at Johnstons Toyota. Safe travels until next time!

July 27, 2025

Excellent service. They will check your car all around and give you a good diagnosis. The technicians are ready help your concerns. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair
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Jul 29, 2025 -

Johnstons Toyota responded

Thank you for sharing your feedback with us! We aim to offer assistance above and beyond your expectations, and it is a joy to hear that our Service Team has achieved that. We look forward to seeing you back here at Johnstons Toyota! Take care!

July 25, 2025

We have always been greeted by friendly and helpful employees. We have never had a problem there. More

by betty.charleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gordon, Samantha G.
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Jul 25, 2025 -

Johnstons Toyota responded

Thanks for choosing Johnstons Toyota! See you next time, Betty!

July 25, 2025

This place is the best. They’re very helpful and do great work every time. More

by TaxationIsTheft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 25, 2025 -

Johnstons Toyota responded

Thanks a bunch, from the Johnstons Toyota Team!

July 18, 2025

I had a pleasant experience buying my first ever brand new car. The staff there was great, thank you all!! More

by gotmecv
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cj Cabral in sales and Gabby Ward in finance
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Jul 21, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience! We appreciate your business, and we hope to see you again at Johnston's Toyota.

July 12, 2025

Service writer sam is great . Always attentive to your needs in service dept.All the service staff is topnotch More

by carpetmanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam my service writer is the best.
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Jul 14, 2025 -

Johnstons Toyota responded

Thank you for your business and your confidence in our team! We appreciate your support of Sam and Johnstons Toyota.

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