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Johnstons Toyota
New Hampton, NY
1,351 Reviews
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February 07, 2017
Buying a car has never been so easy and hassle free. D.rosa I walked into Toyota knowing my credit was not that great and I had just started a new job. Gabriella ask me what kind of payment I was looking for an I walked into Toyota knowing my credit was not that great and I had just started a new job. Gabriella ask me what kind of payment I was looking for and which model I was interested in. She showed me several cars and we narrowed it down to the one that I want it. Now it was time for the paperwork we filled it out and she gave me an estimated payment. It was late so I had to wait till the next day to hear back from them. The next morning I got a phone call it was told I was approved and where my payment was going to be. I was in such shock that I didn't have to haggle over the price the payment or the amount that I had to put down. In my 20 something years of buying cars this had to be the easiest and best. Gabriella went over my car when I picked it up inside and out she explained everything to me about the car and said if I had any questions I could always reach her at Toyota. Gabriella was very knowledgeable about her vehicles and very pleasant and outgoing. I would definitely recommend going to Toyota and dealing with Gabriella. More
by Cosmo3242
Employees Worked With
Dan Rosenblum
Helpful February 07, 2017
My Toyota Corolla This dealership was awesome! The service was incredible. Highly recommended, the employees work non stop to help you find exactly what you're looking This dealership was awesome! The service was incredible. Highly recommended, the employees work non stop to help you find exactly what you're looking for in a car and exactly in your price range. They were so patient with their time and helped set up a budget plan. Gabriella Ward was incredible. She worked non stop to help me find my perfect car in my perfect budget. She was extremely friendly and explained everything in full detail about my car! THANK YOU TOYOTA! More
by Deannarotundo
Employees Worked With
Dan Rosenblum, Gabriella Ward
February 07, 2017
GABRIELLA WARD IS TRULY AMAZING! I came into Johnston's Toyota not knowing exactly what I wanted to buy. Gabriella was very attentive & really took the time to listen to my concerns & I came into Johnston's Toyota not knowing exactly what I wanted to buy. Gabriella was very attentive & really took the time to listen to my concerns & needs. She helped me pick out a beautiful Camry & I am just overjoyed with her amazing attitude & attention to detail! She is an ASSET to this Dealership & I'll definitely refer Johnston's & Gabriella to, everyone I know! Thank you, Gabriella a great experience!! More
by Michelle Lopez
Employees Worked With
Gabriella Ward
February 07, 2017
Excellent experience! Everyone at the dealership was friendly and professional. My Sales Manager Kelvin Guyadeen was the best Sales Manager I've ever dealt with. I see mys Everyone at the dealership was friendly and professional. My Sales Manager Kelvin Guyadeen was the best Sales Manager I've ever dealt with. I see myself going back for a van for my wife as well as when my children need their vehicles. More
by Rgesum
Employees Worked With
Kelvin Guyadeen
February 06, 2017
Excellent My family and I have always received exemplary service both from the sales department and the service department. Kelvin continued the excellent custo My family and I have always received exemplary service both from the sales department and the service department. Kelvin continued the excellent customer service that we almost take for granted from Johnston's. I love my new car, thanks, Kelvin and Johnston's Toyota!! Best, Jenny V-C. More
by JENNY CLANCY
Employees Worked With
Kelvin Guyadeen
February 06, 2017
A Better Way to Buy a Vehicle Before I went to Johnston's, I went to another Toyota dealership where I was left sitting at a table waiting for the salesman to show me a Tundra for Before I went to Johnston's, I went to another Toyota dealership where I was left sitting at a table waiting for the salesman to show me a Tundra for more than 45 minutes. My wife and I finally got up and left. We then went to Johnston's where we were greeted with a smile and a handshake from Tom Hodge. He quickly ascertained what I was looking for and within just a few minutes had me out for a test drive in a fantastic Tundra. He then quickly had my trade-in appraised and we made a deal. within a short time I took my new Tundra home. this is the second vehicle that I have purchased at Johnston's. Both sales experiences were great. I'm not sure why I started out at different Toyota dealership. I won't make that mistake again. More
by Larryman
Employees Worked With
Tom Hodge (sales) and Chris in finance.
February 06, 2017
Satisfied. Jake Booth was kind, courteous and understanding. I found Jake to be highly professional and helpful. A very important quality to me is that he was NO Jake Booth was kind, courteous and understanding. I found Jake to be highly professional and helpful. A very important quality to me is that he was NOT pushy. He did not pressure us to make a purchase, but instead answered all of our questions. If I were to purchase a car again, I would request Jake Booth to help me with my choice. More
by Vinny123
Employees Worked With
Jake Booth
February 06, 2017
Collin Riley - Professional Salesman, Great Experience I gave a 5 star rating for our sales experience at Johnstons Toyota for the following reasons; First, our sales rep Collin Riley was very personable a I gave a 5 star rating for our sales experience at Johnstons Toyota for the following reasons; First, our sales rep Collin Riley was very personable and extremely knowledgeable of the products and the process. He gave us space when we needed it, paid attention to our needs, and ultimately directed us toward the vehicle that suited us the best. When it came time to settle on a price he was very respectful of us during the negotiation process, always kept a willing smile on his face, and ultimately closed the deal. We left the dealership feeling like we bought a great vehicle at a great price. Collin and the rest of the sales group took exceptional care to make the complete experience smooth, timely, and frankly, fun. Overall timeframe was about 4 hours between saying hello to Collin and driving home with our new vehicle. I will be sharing our experience with Collin and Johnstons Toyota with anyone I know looking for a new vehicle. I highly recommend anyone looking him up. More
by Mark1
Employees Worked With
Riley, Collin
February 04, 2017
Our salesperson Gabby Ward is a gem! Gabby Ward is the perfect blend of professionalism, expertise, and customer service; thoroughly excellent and satisfying experience purchasing our Si Gabby Ward is the perfect blend of professionalism, expertise, and customer service; thoroughly excellent and satisfying experience purchasing our Sienna dealing with her. Thanks Gabby! More
by Elizabeth & Dom
Employees Worked With
Meagan 5 Stars, Dan Rosenblum, Gabriella Ward
February 04, 2017
Great Experience!!! I just picked up a new to me, 2014 Corolla today. Great experience with the entire staff. A special thank you to Drew Lounsberry for making the proc I just picked up a new to me, 2014 Corolla today. Great experience with the entire staff. A special thank you to Drew Lounsberry for making the process so easy. To David and Chris Cabral who handled the financing and to Andy who explained the car to me in such great detail!!! More
by Scott Buchalter
Employees Worked With
Drew Lounsbury, David Velez, Andrew Bloom
