156 Reviews of Johnstons Toyota - Service Center
I have been a customer of Johnston's Toyota for at almost 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I trust this dealership. More
I have been coming to Johnston's since 1990. I have a good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions th good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions that I may have regarding any service that is required. I am satisfied with the service, that is why I service both of my cars there. More
I have consistently had timely and professional service from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but they always seem to find a solution and that's the name of the game. Very knowledgable staff-a pleasure to do business with. More
The moment I drove into the service area I was immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took the time to thoroughly go over what I needed and what would be needed in upcoming visits. He answered all my questions to my satisfaction. My car was serviced in a very timely manner, No problems. To date I have been extremely satisfied with this dealership. More
Friendly and knowledgeable people. They explain everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. More
The car was serviced quickly and professionally. As always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. More
Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients when repairs will last four [4] hours and or more hours. This service, [added feature]would work wonders. Romain NOTE: The gentleman [parts vehicle driver] who gave me the ride home while my vehicle was being repaired needs to be mentioned - Thanks. More
I called Johnston’s Toyota for Service on 8/16 at 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Bl 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Blair gave me a full understanding on the cost and time it will take to perform the work. Blair also set me up with a loaner so that I can still spend quality time with my family. Two hours later Blair called me advising me of the status my vehicle. Less than four hours I was driving my car back home. Great customer service is hard to come by these days but your Service department team went above and beyond to satisfy my needs! Thank you very much! More
I have been with Johnston's Toyota / Scion since 2004 when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work w when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work with whatever I ask of them. More