Johnstons Toyota - Service Center

Purchased a certified pre-owned 2008 Tundra. Within one year of purchase, developed a rust issue in the pick up bed. Side panels are now beginning to rust. Service manager, Peter Sherry, passed accountab year of purchase, developed a rust issue in the pick up bed. Side panels are now beginning to rust. Service manager, Peter Sherry, passed accountability to a regional inspector who denied claim saying that the rust was not bad enough to " put a screwdriver through". I am now stuck with a pick up that is taking water under a sprayed on liner from the rust holes in the bed. Additionally, the dealership covered up dents in the wheel wells with a new bed liner. I should have checked, but trusted them.....a BIG mistake on my part. This truck is going to rust away before it's paid for. More

This is a great place. They are always patience explaining everything (sometimes multiple times ;) ) I would definetly recomend this place. Very good customer service, very good auto care service. explaining everything (sometimes multiple times ;) ) I would definetly recomend this place. Very good customer service, very good auto care service. Keep up the good work and people will definetly keep coming back. More

Easy to get an appointment and they work quickly. I'm treated with respect and all of my questions were answered to my satisfaction. Will definitely use Johnston's Toyota to service my car--I trust them treated with respect and all of my questions were answered to my satisfaction. Will definitely use Johnston's Toyota to service my car--I trust them to do the right job! More

I have been a customer of Johnston's Toyota for at almost 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I trust this dealership. More

I have been coming to Johnston's since 1990. I have a good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions th good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions that I may have regarding any service that is required. I am satisfied with the service, that is why I service both of my cars there. More

I have consistently had timely and professional service from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but they always seem to find a solution and that's the name of the game. Very knowledgable staff-a pleasure to do business with. More

The moment I drove into the service area I was immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took the time to thoroughly go over what I needed and what would be needed in upcoming visits. He answered all my questions to my satisfaction. My car was serviced in a very timely manner, No problems. To date I have been extremely satisfied with this dealership. More

Friendly and knowledgeable people. They explain everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. More

The car was serviced quickly and professionally. As always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. More

Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients when repairs will last four [4] hours and or more hours. This service, [added feature]would work wonders. Romain NOTE: The gentleman [parts vehicle driver] who gave me the ride home while my vehicle was being repaired needs to be mentioned - Thanks. More