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Johnstons Toyota - Service Center

New Hampton, NY

4.7
162 Reviews
Call Service Center (845) 374-8600

162 Reviews of Johnstons Toyota - Service Center

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May 18, 2025

Other than the AI/Chatbot Blair and the other personnel were just great. Need service just pick up the phone and ask for Blair. More

by Stephenstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser
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May 19, 2025 -

Johnstons Toyota responded

Stephen, we're glad to hear that Blair and the team at Johnstons Toyota provided you with great service. Thanks for sharing your experience!

April 25, 2025

Ronald was attentive and professional. Will continue to service my car here. The Place is clean and quiet. More

by Bertilia76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 25, 2025 -

Johnstons Toyota responded

Thanks for the shoutout! We're glad Ronald provided attentive service and earned your trust. See you next time at Johnstons Toyota!

April 25, 2025

Professional, courteous, friendly service. Service Advisor Blair was excellent and answered all my questions. Although busy, service was performed and completed earlier than promised! Very rea More

by tbrozyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser
Report | Print
Apr 25, 2025 -

Johnstons Toyota responded

We're delighted to hear that Blair and the team at Johnstons Toyota provided you with professional and efficient service. It's great to know your experience was positive, timely, and reasonably priced. We look forward to welcoming you back!

April 20, 2025

The service is excellent. The staff listens to everything i am telling them. My Toyota always drives beautifully when i leave. Carlos and Camryn are great. More

by Wmlcreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Edwards
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Apr 21, 2025 -

Johnstons Toyota responded

It's wonderful to hear that Carlos and Camryn provided excellent service at Johnstons Toyota. We're glad your Toyota is driving beautifully after each visit! Thanks for sharing your experience with us.

April 12, 2025

Johnston toyota rep Ronald was very informative about the needs of my car. I will return for future service. More

by Tj.3005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Apr 14, 2025 -

Johnstons Toyota responded

We're delighted to hear that Ronald provided you with informative service at Johnstons Toyota. We look forward to welcoming you back for future visits!

April 11, 2025

Service was quick and was provided in a friendly, helpful manner. Anthony was especially attentive and helpful. More

by Work4tolerance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 14, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with us at Johnstons Toyota! We're pleased to hear that Anthony and the team provided quick and friendly service. We look forward to serving you again in the future!

March 30, 2025

Nice service center bur slow doing a new car service. And it looked like all services going on More

by Afitz1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 14, 2025 -

Johnstons Toyota responded

Thank you for this review of Johnstons Toyota! We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Take care!

March 23, 2025

Easy to get an appointment. Good time in getting the work done. Friendly customer servicr More

by gstavrides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Apr 14, 2025 -

Johnstons Toyota responded

Thank you for stopping by to leave Johnstons Toyota a wonderful review!

September 29, 2022

Just purchased my 7th Toyota from Johnston's Toyota. I have been extremely happy with every one of them! Sales and service from this dealership are always top notch! I will be one of their customers for More

by Christine Mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnston
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April 26, 2022

Service department used to be excellent. Now good luck. Your wait times will end up being hours for a simple oil change. More

by jmelackrinos
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Camryn Montanaro
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