Johnstons Toyota - Service Center

After the long wait for the recalled Takata air bag inflators to arrive, Johnson's preformed the recall work promptly and workmanlike. No issues with the service department. inflators to arrive, Johnson's preformed the recall work promptly and workmanlike. No issues with the service department. More

Purchased a used Honda. Had it for 6 months and within that time needed 2 tows, battery replaced, battery cables cleaned, tires and then a tranny leak...but that’s not even the issue...my problem is the h that time needed 2 tows, battery replaced, battery cables cleaned, tires and then a tranny leak...but that’s not even the issue...my problem is the horrendous customer service I received. No return calls from the GSM or used car manager. Zero empathy from the service dept. who missed the tranny leak when I brought it in for an oil change 3 months earlier. A guy named Klit in service was more interested in trying to avoid blame and prove to me how smart he was instead of treating a customer with respect. They dropped the ball so many times, from the car not getting new tires and a battery before putting it up for sale, to the arrogant staff. The only person that showed any interest was the salesman who sold me the car. The Jardine’s (owner’s) should remember that no dealership is too big to fail. More

Excellent Service every time that my car is in for a service appointment. The professionalism from all of the employees is the best. Kudos to Blair, Alexis from service and Chris from rentals! service appointment. The professionalism from all of the employees is the best. Kudos to Blair, Alexis from service and Chris from rentals! More

Great service all the time...., made appointment was unaware of needing to leave car all day. They provided a rental at no charge , great service again and again!!! unaware of needing to leave car all day. They provided a rental at no charge , great service again and again!!! More

Helpful, kept me informed. Discussed what needed to be done. checked the bent rim ordered a new rim. Paperwork quick. Car parked where it was easy to find. done. checked the bent rim ordered a new rim. Paperwork quick. Car parked where it was easy to find. More

Jen takes care to make sure my car road ready. Replaced old tires during 3 and 4th for a dollar and front brakes replaced as I waited, such a convenience old tires during 3 and 4th for a dollar and front brakes replaced as I waited, such a convenience More

I have been with Johnston's Toyota since 1980 and rely on their service staff to keep my vehicles in top condition. From write up to check out, smooth operation. their service staff to keep my vehicles in top condition. From write up to check out, smooth operation. More

Excellent service! I had no problems at all they answered all questions no problem! And I was happy with the service and how friendly they were !! all questions no problem! And I was happy with the service and how friendly they were !! More

Always helpful We have had our Toyota Sienna serviced at Johnstons Toyota for years and have always found them thorough and reliable. We also bought a certified used We have had our Toyota Sienna serviced at Johnstons Toyota for years and have always found them thorough and reliable. We also bought a certified used Toyota Prius C for our son from them at a fair price and have been very happy with that car as well. More

I bought a car on June 18th 2020 Aaron Davis was very knowledgeable, everyone was polite, they made the buying experience fun, and easy I was very Satisfied with My service there I will comeback and buy knowledgeable, everyone was polite, they made the buying experience fun, and easy I was very Satisfied with My service there I will comeback and buy from them again and recommend all of my family and friends. More