Back

Johnstons Toyota - Service Center

New Hampton, NY

4.6
156 Reviews

156 Reviews of Johnstons Toyota - Service Center

Sort by
November 05, 2019

praise for employee I brought my Avalon in for scheduled maintenance and brakes and talked to Brianna McLeod who handled my service and kept me up to date as its progres More

by bjcmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna McLeod
October 16, 2019

Service Blair Scheisser was excellent in his help and attention to detail regarding service performed on my 2015 Toyota Highlander! I would recommend Blair More

by Kevin Larkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser
September 04, 2019

Top notch service I have brought both my Toyotas to Johnston’s for service since I bought them. Service has always been excellent and diagnostics on target. Service adv More

by Calras
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plunkett
August 21, 2019

Great service and team! I am always satisfied with the attention I receive from the customer service and automotive team at Johnstons. The customer service rep will always t More

by Howard1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Roman
August 06, 2019

Personable experience I was shopping for tires for my Toyota. I contacted Brianna for more information on what was available. She provided me with all the information and h More

by grandpa00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna McLeod
Aug 06, 2019 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota for your new tires. We are glad to hear that Brianna was able to provide you the customer service we pride ourselves on. We look forward to seeing you again!

July 10, 2019

Great Service Brianna was very efficient and professional. She also made sure all the minor things I requested were taken care of properly. She made sure a had a More

by Luvmytoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna McLeod
Jul 29, 2019 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know your experience with us. We are glad that Brianna was able to help you out. We look forward to seeing you for your next appointment!

June 19, 2019

My experience with service on my Toyota Venza I have always brought my car for service from the first day I bought it back in 2013. The attention I received has always been very professional. I More

by silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser
Jun 21, 2019 -

Johnstons Toyota responded

Thank you for the great review! We appreciate you coming back to use us for service time and time again. Please let us know what more we can do to make your experience a 5 star

June 18, 2019

Excellent Service Mike is always a pleasure to work with when having our Sienna serviced by Johnston's. Mike creates a comfortable, valued experience and works his hard More

by coolvman1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plunkett
Jun 21, 2019 -

Johnstons Toyota responded

Mike is one of our longest standing employees and his customer service is one of the reasons why we love him. Thank you for taking the time to share your experience with us and we look forward to your next oil change!

June 12, 2019

Great service I give Toyota a 5 star review because of the excellent service I have received over the past years. Blair in the service department is great. Always More

by lauriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe the shuttle driver , great ., Blair Schiesser
Jul 29, 2019 -

Johnstons Toyota responded

Thank you for letting us service your vehicle time and time again!

May 28, 2019

Always good service We have been very happy over the years with the maintenance done at Johnstons Toyota on our Toyota Sienna. They do what needs to be done and do it wel More

by ChrisNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser, Jennifer Purvis
...
7
...