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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
582 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 582 reviews

May 09, 2025

Our salesman,Ski was great to work with! He was super friendly and worked hard to get us in our new vehicle with the payment we wanted. More

by jennarblack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ski Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 06, 2025

They failed to complete my service while it was scheduled. Had to bring car back and make extra trips due to the lack of professionalism. More

by HWCROWSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Jones Chevrolet Humboldt responded

Again we are so sorry about your situation. Our service manager was out that day and we dropped the ball. Unfortunately, as Customer Relations Manager, I don't control service operations and was sent in to diffuse the situation with the tools I had available. Based on our last phone call, I thought we had made things right by the over $200 discount we gave on the work and having your vehicle delivered to you via rollback truck after business hours (while our driver waited on payment until you finished the ballgame you were at) in order to accommodate your schedule. We've got big changes in store in the near future, and if you choose to return we hope to give you outstanding service. If I've missed anything please don't hesitate to reach out to me at the dealership or on my cell. Megan Gastelum Customer Relations Manager

May 05, 2025

Very professional and gets the job done everytime. And very polite and coutious. Thank you. More

by futrell.ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janya Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

May 04, 2025

Absolutely loved the service, Michael was a great salesman! 10/10 recommend!! Love my Traverse!! More

by srhollowell1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Armour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

May 03, 2025

Great place to buy a vehicle. This is our 3rd one. Will continue to do and send business their way. More

by prentice-1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade was a gentleman and although new and young, he could develop into a great salesman.
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May 03, 2025 -

Jones Chevrolet Humboldt responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 03, 2025

Customer focused. Good team. Enjoyable process. Worth driving 2 hours to buy a truck from them. More

by chris@larc.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Garner
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May 04, 2025 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

April 30, 2025

Great experience from start to finish. It seems like no matter where I buy car it’s a 3 hour process More

by scott.owens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

April 22, 2025

Funny guy very nice salesman broke everything down I needed to know and made sure I had what I was looking for in a vehicle Thank you Mr. Ben More

by Pjtisby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Tournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Armour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 20, 2025

Had a great experience with dealership Carlo and Michael helped the buying so much easier than other places in the area. More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Armour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 13, 2025

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. More

by terry416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janya Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

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