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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
581 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 581 reviews

June 20, 2024

Knowingly sold me a junk vehicle and wont make right. I will never buy/ use or recomend your company to anyone More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nino Ianni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe, Landen Collins, Tessa Buckingham, Cody Hathorn
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Jun 24, 2024 -

Jones Chevrolet Humboldt responded

Hi, this is Megan Gastelum, Customer Relations Manager. I'm so sorry about your experience so far and I would love the opportunity to address your concerns and try to turn your experience around. Please reach out to me at (731)784-3931 or email me at mpettit@jonesmotorcompany.com so I can look into it further. I look forward to working with you towards a resolution. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

June 19, 2024

1.5 hours for at 94 dollar oil change is a bit of an extreme. More

by Hjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hathorn
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Jun 23, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more about your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

June 18, 2024

If you want a deal with no hassles and the best customer service go see Jason and Anna. By far the best people to deal with. My next truck will be bought from them 100%! More

by NPAP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Jason, Anna, and our Service team were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

June 17, 2024

Jones Chevrolet rocks! ! See you for my next trade-in Dylan, you were very helpful!! Informative without pressure. I felt like you guided me in a good direction. I'm usually More

by jdc14356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan
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Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Dylan was able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

June 17, 2024

They found me exactly what I’m was looking for. Easy process. Would use again. More

by Jamesdtrout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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Jun 18, 2024 -

Jones Chevrolet Humboldt responded

James, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chevrolet Humboldt Management Team

June 17, 2024

People where friendly and nice. Dealership was very neat and clean. Had cold water bottles for people to drink. More

by joe_5962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jordan
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Jun 18, 2024 -

Jones Chevrolet Humboldt responded

Joe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

June 16, 2024

I really enjoyed buying my truck from Jones Chevrolet. And the service I have received through my maintenance period has been excellent. Thanks to all. More

by KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Collins
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Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

June 15, 2024

Jones Chevrolet worked hard to resolve my issue. Will ask more questions next time. Thanks More

by SHERION0901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Cox, Garrett Wyatt, Cody Hathorn
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Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

June 15, 2024

Everyone was very professional. We waited for our vehicle to be serviced. Service was quick and we were on our way. More

by themagoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham, Cody Hathorn
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Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

June 14, 2024

I arrived at my scheduled time and she was quick to help me. She was friendly. She told me it would be about an hour and it was done well before the hour. Thank you. More

by johnblankenship71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

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