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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
592 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 592 reviews

February 04, 2024

Our experience was world class you guys really surprised me and my wife. Cliff was very knowledgeable with the business and the vehicle we chose. More

by Wayne_Howard74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Martinez
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Feb 05, 2024 -

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Jones Chevrolet Humboldt Management Team

February 03, 2024

Marlene was great to deal with. She was attentive to our needs and provided us with a variety of options to meet our needs. Would definitely use her again! More

by whittemorel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo
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Feb 03, 2024 -

Jones Chevrolet Humboldt responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marlene met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

February 02, 2024

I brought my truck in for repairs twice. I was told that I have metal in my transmission fluid because I denied a transmission flush. More

by Cheshier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Knight is disrespectful and unprofessional
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Feb 02, 2024 -

Cheshier1 responded

I will never refer or suggest anyone to purchase a vehicle from Jones Chevrolet. I brought my Certified GMC truck in for service shortly after I had purchased it from Jones because of an issue with the transmission. I was told that I had metal in the transmission fluid and that I would have to pay for repairs. However, I have an extended warranty and even though Jones is known as being a dealership with a lifetime warranty neither one of those warranty’s would cover the repairs. Lastly, while my truck was in the service center the service manager Mr. Bob Knight was very disrespectful, unprofessional and unconcern about my situation.

January 29, 2024

Was nice, friendly and upfront about the vehicle, wasn’t pushy at all and answered all questions politely and understandably. More

by zombhunter45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
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Jan 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

January 29, 2024

Good fast service easy people to work with bought multiple vehicles from them and best prices around More

by Kristinahagemeyermccormick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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Jan 30, 2024 -

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us, Kristina! We're happy to hear it went well and truly appreciate your feedback! Jones Chevrolet Humboldt Management Team

January 28, 2024

As far as the service center goes I just wish parts were delivered faster for repairs. I'm not even 2 months in on my contract and I'm waiting for two different parts for two different repairs for my vehicl More

by edwardsv289
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot who I worked with in the service department
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Jan 29, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

January 27, 2024

Fast, friendly and knowledgeable staff Kept me imformed and answered all my questions and concerns More

by katlady111757
Recommend Dealer
Yes
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Jan 28, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 27, 2024

He knew what need to be done n went beyond i think to help me More

by KADEN12.SB
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 28, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kaden, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

January 27, 2024

Very nice and clean dealership! Dylan was great made everything easy! He didn’t pressure or try to upsale! More

by Natasha&David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan
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Jan 28, 2024 -

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Jones Chevrolet Humboldt Management Team

January 26, 2024

We bought a 2017 Jeep Wrangler from Dylan. He is super nice and professional. He answered all our questions. We did our paperwork online. He got back with us as soon as we were approved and we More

by perrykyle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jordan
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Jan 28, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to hear that Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

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