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Jones Chevrolet Humboldt

Humboldt, TN

4.4
583 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 583 reviews

January 26, 2024

We bought a 2017 Jeep Wrangler from Dylan. He is super nice and professional. He answered all our questions. We did our paperwork online. He got back with us as soon as we were approved and we More

by perrykyle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jordan
Jan 28, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to hear that Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 26, 2024

Dylan is an amazing salesman! Always prompt with any needs that I need when it comes to my vehicle or purchasing one! More

by Kimmayo86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan
Jan 28, 2024 -

Jones Chevrolet Humboldt responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

January 26, 2024

The ladies in the service department always make sure I'm satisfied. I'm glad they know how to treat people with dignity and common courtesy. More

by MILLERUNDRIA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tirece Malone
Jan 28, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

January 21, 2024

We called ahead and Robbie had the truck ready and waiting for us. Everything was upfront and simple. Very easy process. Would definitely recommend Jones Chevrolet Humboldt and Robbie! More

by jennifer.rutter0413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cowden
Jan 21, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

January 21, 2024

Dylan was great. He answered all of our questions and was very helpful! When asked if they would go down on the price given some minor things wrong with the vehicle o More

by jae.har93
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Jordan
Jan 21, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

January 20, 2024

Super easy to work with and extremely helpful in my purchase! Very friendly and would highly recommend! More

by bobbyjacobwills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo
Jan 21, 2024 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

January 19, 2024

I came from out of state. They didn't complete the deal as we discussed. The vehicle I bought had two issues that had to be fixed by my local Ford Dealership, even though it More

by usave1
Recommend Dealer
No
Employees Worked With
Marlene Hiraldo
Jan 22, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

January 18, 2024

Okay It was fine, showed up at 8:00and I was gone by10:00.I am satisfied. Thanks More

by allanaustin1966
Recommend Dealer
Yes
Jan 19, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

January 17, 2024

Awesome experience with dealership. Just wished the manager would have informed us of the price for running boards to be added to the price of the vehicle. More

by Lcatheydodd18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Burnside
Jan 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

January 15, 2024

Kept my car overnight without any communication, and returned my cadillac with a major leak in the tire. Simple nail that was not noticed during rotation and balance. (I spent $500 on that car alone tha More

by cnewsombright
Recommend Dealer
No
Jan 18, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please provide the best way to contact you and I will make sure to follow up, or you can reach out to me directly at (731) 798-2766. ) We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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