Jones Chevrolet Humboldt

The staff was very friendly and accommodating to all my needs. Love my new car. needs. Love my new car. More

Ace was a good kid has a bright future. Life time warranty is a plus Life time warranty is a plus More

Needed an oil change, scheduled it quick and got me in and out with tire rotation right on time! and out with tire rotation right on time! More

The service writers Tessa, Crystal and I think Cody are all amazing. Beautiful building and beautiful people are a great to see when you need service. Having spending time in the waiting room, I feel we al all amazing. Beautiful building and beautiful people are a great to see when you need service. Having spending time in the waiting room, I feel we all have questions? Who is working on my vehicle. Are they ASC certified? My oil changes are no problem. The transmission work they did was great. It was a solenoid issue but they were able to fix it with no issues since. Now my air conditioner problem was a problem. I told Cody my compressor was bad. The technician said it had a small leak and it just needed a little freon. After all day the technician said that the small leak wasn't the problem? THE TICKET STATES.... CUSTOMER STATES THE COMPRESSOR IS BAD!!!!! They had the truck all day!!!!! So I give them another chance to replace the COMPRESSOR. The second day they had the truck..... No one even looked at it. They walked by my truck that was parked in the service parking spot right at the FRONT door to the service department with my keys in the service key drop box, Talked to smart xxx manager I think and he ........ Nevermind. I believe he was worthless. I told him I was coming to get my truck and took it to Dyersburg Chevrolet. They had it going with a new compressor in just 2 hours? Jones Chevrolet managers and technicians need to learn to be professionals. After having my truck for two day and not fixing it they still charged me over $300.00. Now wait! What? You charged me for not fixing my truck? Not even looking at it one day and you still charged me???? How is that possible? Is it even legal? I still don't understand. Are your technicians just cardboard cutouts standing around in the shop? You charged your customers a professional labor rate but you can't fix a that states on the ticket what is wrong with it. The customer states the COMPRESSOR IS BAD! I guess the cardboard cut outs can't read. Get better Jones. I as well as all of your customers expect you to be professionals. More

David is a fine Christian man and an answer to my prayer. He was very compassionate and respectful helping us make a big decision on a new truck. He was very compassionate and respectful helping us make a big decision on a new truck. More

David was one of the best salesmen that I have ever dealt with. He is so personable that I felt my satisfaction was his greatest priority today. I also appreciate his boldness with sharing his faith. with. He is so personable that I felt my satisfaction was his greatest priority today. I also appreciate his boldness with sharing his faith. More

David was very helpful, and the finance team made the process super easy. The whole process was smooth. process super easy. The whole process was smooth. More

We worked with Ben Tournier. He was very helpful in helping us find a vehicle. Everyone was very nice. He was very helpful in helping us find a vehicle. Everyone was very nice. More

I worked with Ace Fisher. He provided great service as I looked at several different trucks before deciding on the one I purchased. He provided great service as I looked at several different trucks before deciding on the one I purchased. More

Great service department. Wonderful customer service. I would always go back to Jones Chevy for all my car needs Wonderful customer service. I would always go back to Jones Chevy for all my car needs More