Back

Jones Chevrolet Humboldt

Humboldt, TN

4.4
595 Reviews

5390 US Highway 45 Bypass

Humboldt, TN

38343

Directions

By Type

595 Reviews of Jones Chevrolet Humboldt

May 22, 2024

I would give David more than 5 stars. He is a very polite young man and easy to work with. He found the perfect vehicle for us. Every one at Jones were very friendly. I would recommend Da More

by trayaustin1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Crystal Garcia, Hannah Frazier, David Ozment
May 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David and our team here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

May 22, 2024

Good experience. David is a great guy to work with. Got a good price with no pressure. More

by garrick.wilson07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
May 29, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service, Garrick! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 20, 2024

Convenient, close to home. Friendly staff, good mechanics. Reasonable time to get you in for whatever job they are doing. More

by cindy38382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Landen Collins, Tessa Buckingham
May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Cindy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jones Chevrolet Humboldt Management Team

May 19, 2024

Devin was great to work with. Very knowledgeable Would definitely use him again. If you are looking for a vehicle be sure and ask for him. You will be glad you did. More

by emisonr
Recommend Dealer
Yes
Employees Worked With
Devin Burnside, Megan Pettit, Jessie Castleman
May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

May 18, 2024

I was very impressed by the the politeness an eagerness to help in any way by Isreal an the other people from jones. More

by charlie.etienne1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva, Jessie Castleman, Hannah Frazier
May 20, 2024 -

Jones Chevrolet Humboldt responded

Hello Charlie: Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

May 17, 2024

Poor customer service. They were the best a year ago. Cody won't return calls. More

by CSRJR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hathorn
May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 17, 2024

Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re More

by IG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia, Landen Collins, Jeremy Sanford, Tessa Buckingham
May 23, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 16, 2024

Unfortunate when you buy a vehicle from them, they charge you an extra $1,000.00 to pay cash and force you to buy a non-optional $800.00 for a useless paint and upholstery. Otherwise, excellent. More

by MAD1967KJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Jordan, Landen Collins
May 20, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, so we're disappointed that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. We're sorry your visit didn't go as planned and would love to touch base with you and address your concerns once we've got the whole story. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 16, 2024

Great buying process. Robert did all the leg work I asked to make the deal work. More

by halljacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
May 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Jacob, for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

May 16, 2024

Israel made our visit painless and explained the steps of the buying process well. He was very friendly and honest. More

by amedlock84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
May 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words for Isreal, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

...
27
...