Jones Chevrolet Humboldt

Thank you! We had a wonderful experience here at Humboldt Chevrolet and with Devin Burnside. We had a wonderful experience here at Humboldt Chevrolet and with Devin Burnside. More

They are very professional and friendly. Everyone was attentive. Dealership was very nice and clean Everyone was attentive. Dealership was very nice and clean More

The Service took too long for an oil change. It took Over a 2 hour wait. It took Over a 2 hour wait. More

Jones was very easy to deal with when we bought our truck. It was great! truck. It was great! More

Robert Cowden was very helpful with buying a vehicle. I recommend him if you’re looking to buy a car. I recommend him if you’re looking to buy a car. More

One of the main things I needed to get done to my vehicle was not done because quote unquote because I had aftermarket wheels on it and they didn't want to scratch them otherwise I was charged for work that was not done because quote unquote because I had aftermarket wheels on it and they didn't want to scratch them otherwise I was charged for work that wasn't performed and furthermore I'm pretty sure I was overcharged. According to the statement and what I've called other places to see what they would charge as well and they were considerably less so no I haven't been just real thrilled with Jones Chevrolet plus when I bought my vehicle from the beginning they were supposed to replace the bumper on the back which was dented you paid $60,000 for a vehicle and have a dented bumper and can't get it replaced that's very unprofessional and just wrong More

Poor Communication was told that the diagnosis would take approximately 2 hours Wednesday 5/8 , the following day 5/9 I was still not notified by lunch of the status of my vehicle . When my fiance called to approximately 2 hours Wednesday 5/8 , the following day 5/9 I was still not notified by lunch of the status of my vehicle . When my fiance called to check the status the vehicle and if the issues had be diagnosed the following day 5/9, he was notified that they were unable to diagnosis the issue and I will have to take it to the Humboldt location where a technician that specializes in Jeeps can diagnose the issues. Later that evening i arrived to pick up my vehicle I had to wait 10 minutes for any assistance, the young lady eventually arrived. The young lady went over the service/maintenance that was completed (transimisson flush, air cabin replaced, oil change, tire rotation-that was not completed due one of tires having a mark on it and the mark tire was still present to the rear driver side as it was before the service) after paying for the maintenance services I was handed my key fob, I had to ask the the young lady where my vehicle was park she stated "out front" after walking the entire front parking lot for approximately 10 to 15 minutes only to find my vehicle park in the back parking lot. I have never has issues with this location for previous services but this vist was horrible. Communication is key for any business and I would have greatly appreciated better communication and updates of the status of the vehicle. More

Great service by Robert. He was very patient and helpful for us and we’d definitely return. He was very patient and helpful for us and we’d definitely return. More

Great service all the way around, knowledgeable answered all my questions Would definitely recommend to a friend all my questions Would definitely recommend to a friend More

Devin was awesome! He made the buying process seamless and was very friendly. I would recommend anyone to come buy a car from him. Keep up the great work! He made the buying process seamless and was very friendly. I would recommend anyone to come buy a car from him. Keep up the great work! More