Jones Chevrolet Humboldt

They failed to complete my service while it was scheduled. Had to bring car back and make extra trips due to the lack of professionalism. scheduled. Had to bring car back and make extra trips due to the lack of professionalism. More

Very professional and gets the job done everytime. And very polite and coutious. Thank you. And very polite and coutious. Thank you. More

Absolutely loved the service, Michael was a great salesman! 10/10 recommend!! Love my Traverse!! salesman! 10/10 recommend!! Love my Traverse!! More

Great place to buy a vehicle. This is our 3rd one. Will continue to do and send business their way. This is our 3rd one. Will continue to do and send business their way. More

Customer focused. Good team. Enjoyable process. Worth driving 2 hours to buy a truck from them. Good team. Enjoyable process. Worth driving 2 hours to buy a truck from them. More

Great experience from start to finish. It seems like no matter where I buy car it’s a 3 hour process It seems like no matter where I buy car it’s a 3 hour process More

Funny guy very nice salesman broke everything down I needed to know and made sure I had what I was looking for in a vehicle Thank you Mr. Ben needed to know and made sure I had what I was looking for in a vehicle Thank you Mr. Ben More

Had a great experience with dealership Carlo and Michael helped the buying so much easier than other places in the area. helped the buying so much easier than other places in the area. More

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. any time i need service. Ms. Crystal is always very helpful. More

Where do I begin? We bought a 2020 Chevrolet Suburban in February. Within a few days, it began to flash a suspension warning. We took a picture of the warning and imme We bought a 2020 Chevrolet Suburban in February. Within a few days, it began to flash a suspension warning. We took a picture of the warning and immediately contacted the dealership. They said the earliest they could get us in was April 4th. We brought it on the scheduled date and they said they couldn't determine the problem and asked us to bring it back in Wednesday, April 9th and said we could pick it up on April 11th. We asked for a loaner vehicle for the vehicle was in their shop, as we live an hour away, and my husband needed our other vehicle for work. A vehicle we had purchased from them as well. They refused to give us another vehicle. Thursday, April 10th, my husband called me to let me know he was broke down on the side of the road. The 1st vehicle we purchased from them and still has under 100k miles, has failed and left him stranded. We called the dealership and explained everything to the Sales Manager, Jimmy Clay, to which they responded "that's what happens when you buy a used a car. It's the risk you take". They also stated our Suburban needs 2 new shocks on the front, and an engine mount. Also stated that it would cost us $3400 to fix that. On a vehicle we LITERALLY just purchased! We called back and asked to speak to Andrew Pate, the General Manager, who was coincidentally unavailable and has not returned our call. This is crazy. We thought we were buying from a reputable dealership and could trust that our hard earned money was being used for a safe, reliable, vehicle for our family of 5. Turns out we were scammed and conned. Stay away! More