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Jones Chevrolet Humboldt

Humboldt, TN

4.4
595 Reviews
Call Dealership (731) 798-2766

5390 US Highway 45 Bypass

Humboldt, TN

38343

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595 Reviews of Jones Chevrolet Humboldt

June 05, 2025

I was there for over three hours for an oil change, and tire rotation only. More

by Shelly.magruder
Recommend Dealer
No
Employees Worked With
Janya Roberson
Report | Print
Jun 08, 2025 -

Jones Chevrolet Humboldt responded

Shelly, providing a positive service experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

June 05, 2025

Good customer service ever thing done in a good timely manner Love how all staff greet you More

by Andrearenaw
Recommend Dealer
Yes
Employees Worked With
Janya Roberson, Janya Roberson
Report | Print
Jun 06, 2025 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

June 02, 2025

Great service ! ! Appointment was on time as scheduled !! Friendly and very professional staff !! Neat dealership !! More

by UCHISM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janya Roberson
Report | Print
Jun 02, 2025 -

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

June 01, 2025

Great Customer Service! The team was excellent in helping me and giving me great options to choose from. More

by johnnatejones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese, and The GM and the women in finance., Cliff Nathaniel, Ben Tournier, Ski Taylor, Michael Armour, Carlo Ianni
Report | Print
Jun 01, 2025 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

May 15, 2025

Cliff was very helpful and patient helped out a lot with my brand new truck amazing salesmen More

by cmw0420
Recommend Dealer
Yes
Employees Worked With
Nino Ianni, Cliff Nathaniel, Hannah Frazier
Report | Print
May 15, 2025 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

May 09, 2025

Our salesman,Ski was great to work with! He was super friendly and worked hard to get us in our new vehicle with the payment we wanted. More

by jennarblack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ski Taylor
Report | Print
May 11, 2025 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 06, 2025

They failed to complete my service while it was scheduled. Had to bring car back and make extra trips due to the lack of professionalism. More

by HWCROWSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Pettit
Report | Print
May 08, 2025 -

Jones Chevrolet Humboldt responded

Again we are so sorry about your situation. Our service manager was out that day and we dropped the ball. Unfortunately, as Customer Relations Manager, I don't control service operations and was sent in to diffuse the situation with the tools I had available. Based on our last phone call, I thought we had made things right by the over $200 discount we gave on the work and having your vehicle delivered to you via rollback truck after business hours (while our driver waited on payment until you finished the ballgame you were at) in order to accommodate your schedule. We've got big changes in store in the near future, and if you choose to return we hope to give you outstanding service. If I've missed anything please don't hesitate to reach out to me at the dealership or on my cell. Megan Gastelum Customer Relations Manager

May 05, 2025

Very professional and gets the job done everytime. And very polite and coutious. Thank you. More

by futrell.ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Jeremy Sanford, Janya Roberson
Report | Print
May 05, 2025 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

May 04, 2025

Absolutely loved the service, Michael was a great salesman! 10/10 recommend!! Love my Traverse!! More

by srhollowell1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Armour
Report | Print
May 04, 2025 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

May 03, 2025

Great place to buy a vehicle. This is our 3rd one. Will continue to do and send business their way. More

by prentice-1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade was a gentleman and although new and young, he could develop into a great salesman. , Nino Ianni, Jessie Castleman
Report | Print
May 03, 2025 -

Jones Chevrolet Humboldt responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

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