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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.3
101 Reviews

101 Reviews of Jones Chrysler Dodge Jeep - Service Center

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October 28, 2023

Quick and friendly service will make you want to return,quality service means it won't be for the same thing. More

by THOMFANTI772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Marques, Elizabeth Letson, Justin Calkins
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Oct 30, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for choosing Jones Chrysler Dodge Jeep . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chrysler Dodge Jeep Management Team

Helpful
October 23, 2023

My Jeep has been in multiple times and had several transmission change outs needs to go back in for another transmission change out. It’s getting tiring having to deal with this especially when they d More

by RCOLEMAN0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul White
Report | Print
Oct 26, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jones Chrysler Dodge Jeep Management Team

Helpful
October 22, 2023

Price was extremely high for a synthetic oil change and only give it 5,000 miles before another oil change. Had trouble with battery and backup battery but on the inspection reported it as good. More

by angelahugues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Jones Chrysler Dodge Jeep responded

Angela, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jones Chrysler Dodge Jeep Management Team

Helpful
October 15, 2023

In person customer service was outstanding. Unfortunately prior to in person, we were on hold for 35 minutes waiting for the service department. NOBODY answered. We hung up after 35 minutes wit More

by jjanbla
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations in person. Thank you for choosing Jones Chrysler Dodge Jeep. We will share your comments with the team and look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

Helpful
October 14, 2023

great experience with Jones CDJR service center they were very informative and quick with repairs More

by townsendjoel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alyssa lupo
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Oct 15, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chrysler Dodge Jeep . Jones Chrysler Dodge Jeep Management Team

Helpful
October 10, 2023

Very professional service people. They have always made me feel like I was a very important customer even though I am just average More

by Abritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 11, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chrysler Dodge Jeep Management Team

Helpful
October 08, 2023

Great staff, affordable rates, always ready to solve the problem easy in easy out service More

by davidnancysmith
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was great to work with
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Oct 09, 2023 -

Jones Chrysler Dodge Jeep responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

Helpful
October 04, 2023

Friendly staff good services parts are a little high other than that I would recommend them More

by lewis1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Oct 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

Helpful
October 04, 2023

Fast and friendly service. Alyssa is always incredibly helpful and the techs know exactly what they are doing. More

by ELL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, Jason, Paul White, Carlos Marques, Elizabeth Letson
Report | Print
Oct 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alyssa met your expectations. Thank you again for choosing Jones Chrysler Dodge Jeep , we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

Helpful
October 02, 2023

Service was great. nice people.fast and courteous.shop was clean.and price was great. More

by kevenhollander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul White
Report | Print
Oct 02, 2023 -

Jones Chrysler Dodge Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit. Jones Chrysler Dodge Jeep Management Team

Helpful
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