Jones Chrysler Dodge Jeep - Service Center

I went in to get a couple key fobs programed for my jeep. They took care of me immediately even though I had no appointment.They let me know everything that could go wrong,explained what would happen,and pric They took care of me immediately even though I had no appointment.They let me know everything that could go wrong,explained what would happen,and pricing.They were very knowledgeable of the whole process and I was very happy with the results.And it only took a few minutes. I will be back when I have a problem again..Thank yall for doing a great job. I am so happy to have new key fobs now.. More

The work was done in the satisfactory manner. I did have a few issues. The parts were delayed and it took almost 30 days for them to get ordered arrived and installed. I was not happy about that, I did have a few issues. The parts were delayed and it took almost 30 days for them to get ordered arrived and installed. I was not happy about that, but that was out of the control of the dealer issue was keeping me informed over those 30 days, I was hopeful that I would get a phone call every couple days telling me what was going on in the end but it was gone not really being kept 100% in the loop but that may not have been possible. I am delighted the service department and Rebecca is doing a great job. More

Service is amazing as always, fast, friendly, and always keeps us informed. We love our Jones friends! keeps us informed. We love our Jones friends! More

I’ve been going there for years, they always get me right in there and take care of me, whether it’s regular maintenance oil change And tire rotation. And on a first name basis with most of them. Thank you in there and take care of me, whether it’s regular maintenance oil change And tire rotation. And on a first name basis with most of them. Thank you More

Friendly considerate staff. I felt they truly cared about my needs! The cost is not their fault but they did tell me before the work was done . I felt they truly cared about my needs! The cost is not their fault but they did tell me before the work was done . More

Rebacca, Christian, Billy, Joel, and Peyton did a great job! Excellent service! Highly recommend them! job! Excellent service! Highly recommend them! More

Everyone there were really friendly and helpful. The only problem was the part took so long to get there! But everything else was A+ The only problem was the part took so long to get there! But everything else was A+ More

Rebecca did a wonderful job getting my Jeep serviced. She was very professional and courteous. She went above and beyond making everyone feel welcome ( there were four of us getting our cars serviced) . She was very professional and courteous. She went above and beyond making everyone feel welcome ( there were four of us getting our cars serviced) . She sat down with each customer and explained what was going on with a face to face talk. More

Oil change was fast good customer service one of the best service centers timely service service centers timely service More

I waited over 2 years for my truck to be repaired. Only fixed half the problem under the recall from July 2022. When it was finally repaired June 20,2024 I was charged 700.00 to complete the repair wh Only fixed half the problem under the recall from July 2022. When it was finally repaired June 20,2024 I was charged 700.00 to complete the repair which was part of the recall to begin with More