Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jones Ford Buckeye
Buckeye, AZ
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Filter Reviews by Keyword
By Type
Showing 204 reviews
July 20, 2020
Repeat customer -Treated Well! This was my second purchase from Jones Ford Buckeye in the past year and I've enjoyed the treatment I received from day one. Pricing is very competit This was my second purchase from Jones Ford Buckeye in the past year and I've enjoyed the treatment I received from day one. Pricing is very competitive, they have a good selection of vehicles and are all very friendly. On my first purchase last year, Ford promised a $1000 rebate but only paid $500. Jones told me and I discovered on the Ford website that this was an error but Jones sent me a second $500 check to make things better than expected. Colin has been my salesperson on both deals and it's been hassle free and efficient both times. Finance has treated me right both times - no hard up-sell after you've negotiated already. Service has been great, In & Out as promised or prior. If you're looking for a family run place to shop with no pressure and great prices, I'd highly recommend Jones Ford Buckeye. P.S. My new Ranger is great!!! Joe More
by joel27
Employees Worked With
Colin, Justine
July 17, 2020
Great service always Always first class! Shop is clean and jobs always completed quickly. I'm glad this shop is near our home! 1 2 3 4 5 Always first class! Shop is clean and jobs always completed quickly. I'm glad this shop is near our home! 1 2 3 4 5 More
by shammer1969
Employees Worked With
Danny Tellez
July 16, 2020
I bought my 2019 f150, here. Love the truck, and was happy with the purchase, price and service. Need to replace part of dash, let’s see how long it takes to get the parts. happy with the purchase, price and service. Need to replace part of dash, let’s see how long it takes to get the parts. More
by jim_emmons
Employees Worked With
Danny Tellez, Eric Jones, Digital Air Strike Support
July 14, 2020
excellent Eric Morales was professional and personable, Eric listened to what I wanted and worked to get me a new vehicle. Very satisfied. Thank you Eric. Eric Morales was professional and personable, Eric listened to what I wanted and worked to get me a new vehicle. Very satisfied. Thank you Eric. More
by carolmcgregor77
Employees Worked With
Eric Morales
July 13, 2020
I just had my F150 in for oil change tire rotation and multi point check up. And the service was done on time and thorough, service adviser was pleasant and listened to what I had to say. If your Ford nee multi point check up. And the service was done on time and thorough, service adviser was pleasant and listened to what I had to say. If your Ford needs service I can recommend Jones Ford of Buckeye, Az. More
by cbward1623
Employees Worked With
Service advisor
July 13, 2020
great customer service I have been bringing my Truck to them for several years now, I used to take them to Rodeo Ford since it was closer to my house, this was only a few ti I have been bringing my Truck to them for several years now, I used to take them to Rodeo Ford since it was closer to my house, this was only a few times and was not happy with them when I left. The reason was that they always seems to want me to do other work that I knew was not needed. I feel that Jones Ford is very honest. More
by Mr C
Employees Worked With
the service dept. staff,....stars to Scott service manger
July 06, 2020
Service call on 2018 f350 Alan in service went above and beyond fixing our issues. Alan also made sure that all of our recalls ere taken care of. He made sure to communicate Alan in service went above and beyond fixing our issues. Alan also made sure that all of our recalls ere taken care of. He made sure to communicate with us every step of the way. More
by spurnrotor
Employees Worked With
Alan
July 01, 2020
When took truck home, parts started falling off. Hospitality was good while we were at dealership, but after we got home with truck, we noticed parts starting to pop off. Parts were just glued in pla Hospitality was good while we were at dealership, but after we got home with truck, we noticed parts starting to pop off. Parts were just glued in place. Passenger Headlights were secured in place with wood screws. A day later The driver side headlights popped out. Very disappointed how parts were glued in place just to sell the truck. Even more disappointed that Jones Ford would use this tactic to make a sale to an elderly. More
by Lilly B
Employees Worked With
Colin, Ryan
June 26, 2020
In my 70 years I have bought/sold dozens of vehicles. For the last 20 I have happily driven Lincoln Town Cars. I noticed a beautiful Lincoln Continental for sale and did some research on the model and fell i the last 20 I have happily driven Lincoln Town Cars. I noticed a beautiful Lincoln Continental for sale and did some research on the model and fell in love. The vehicle was at Jones Ford Buckeye which is more than 100 miles from my location. Sent an email to Jones and within the hour Xavier contacted me. i informed him I was very interested in the vehicle but would not drive to see it. If he wanted to make the sale he would need to bring the vehicle to me for inspection. We discussed payment details and then I was referred to Tylor who was going to bring the vehicle to me. Shortly thereafter I talked with Justine who was extremely friendly, cordial and professional. All details regarding transfer of ownership, payment, registration were covered to my satisfaction. The very next day Tylor arrived exactly at the time we arranged with the vehicle. An inspection ensued and then Tylor and I sat down to sign the papers. Tylor was very patient, explained everything and answered all my questions. He then demonstrated how to utilize the access fob, set up my phone through bluetooth and made sure any other questions I had were fully addressed. About 3 hours after the purchase Tylor called to check in and again asked if I had any questions. He assured me that at anytime I could contact him by phone, email or through the dealership. From the first time I contacted Jones Ford Buckeye, through the entire process which took less than 48 hours everyone was amazingly friend, cordial and professional. I was born and raised in Brooklyn, NY and still have a swollen ego and 'tude but at no time did I have the need to explode, lol. This was absolutely the best experience related to any buy/sell vehicle transaction I have experienced ever. I highly recommend Tylor at Jones Ford Buckeye. All my fellow US Marines give him a call he will do you right! More
by sonny
Employees Worked With
Xavier, Justine, Tylor
