Jones Ford Buckeye

Is NOT honest and will sell you junk Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible pr Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible problem with the engine. I did buy AS IS, so partially my fault. There is a load of blame to be laid upon Jones Auto for them knowing there was at least one major problem with the truck and not being honest and upfront about it. I have pictures of the original invoice, the engine replacement invoice, and pictures showing the engine had been tinkered with at some point before I purchased it. More

Watch out, they'll steal from you. Jones Ford preformed an incorrect timing job on a 2013 Focus ST 2.0L ecoboost engine. Had to go to Rodeo Ford to get the timing professionally done. Jones Ford preformed an incorrect timing job on a 2013 Focus ST 2.0L ecoboost engine. Had to go to Rodeo Ford to get the timing professionally done. Went to JF with documented proof they screwed up, I was talked to rudely by Scotty, and lied to over the phone by the manager upon an agreement they'd pay me back. This event happened on 2/21/17, its now 3/6/17 and the dealership has not payed me back for the faulty process. More

Experienced bad service to my vehicles in a short amount of I've purchased two vehicles from this dealership in the past two years. Even though I had a bad experience the first time, I decided to give them a se I've purchased two vehicles from this dealership in the past two years. Even though I had a bad experience the first time, I decided to give them a second chance and buy from them again. Absolutely a wrong choice. This time I've had problems with my truck a few times and haven't even given my first payment. Very disappointed and won't be back ever again! More

Best service I've had Although Jones Ford is a one hour each way trip for me, I will continue to use them even for oil changes as they are so attentive and honest in their Although Jones Ford is a one hour each way trip for me, I will continue to use them even for oil changes as they are so attentive and honest in their dealings. I love their attitude! More

Great Everyone that knows me, knows that I hate shopping for a vehicle and I really hate pushy people. David at Jones Ford made me like the experience. I Everyone that knows me, knows that I hate shopping for a vehicle and I really hate pushy people. David at Jones Ford made me like the experience. I called the night before to ask if the car was available. David went outside to physically look at the car. I set up financing ahead of time to save time. I arrived, took a test drive, and less than 1 1/2 later was driving away in my new car. Jones made the whole process smooth and easy. The finance department walked me through everything from payments to warranty to license. I had a bad experience with another company because they questioned my choice of vehicles! Everyone took care of me at Jones. I highly recommend you go to Jones. They take care of everything!! More

New Truck I went in tom jones ford in Buckeye az looking for a new Superduty truck and i dealt with a salesman named John. He was absolutely horrible. he took o I went in tom jones ford in Buckeye az looking for a new Superduty truck and i dealt with a salesman named John. He was absolutely horrible. he took one look at me and said you cant afford this truck. I told him that i was here to pay for the truck in cash. He refused to help me and just laughed me off. Because of that experience i decided to go to courtesy chevrolet and purchase my new Silverado with no problems what so ever! More

A Dealership you can trust We have been going to Jones Ford for over 20years and will continue to return. They are honest, helpful and make the buying experience very enjoyable. We have been going to Jones Ford for over 20years and will continue to return. They are honest, helpful and make the buying experience very enjoyable. I also like the fact its not a new employee every time you go there the John and Frank have been there a long time and are very knowledgeable and will answer any questions you have . More

Tour of new facility If you didn't get a chance to stop by yesterday and see Jones beautiful new facility, you really missed out. What a wonderful new addition to Buckeye If you didn't get a chance to stop by yesterday and see Jones beautiful new facility, you really missed out. What a wonderful new addition to Buckeye! The facility is state of the art. All of the Jones family and employees were on hand to conduct tours and answer questions and the service area is amazing. A special thank you to Scott and Ron--the facility is great, the tour was great and the pizza was awesome! More

We've purchased more than our fair share of new cars over the years and have had some good experiences, never a great one though. That all changed this past Friday when we bought a 2014 F250 from Ryan over the years and have had some good experiences, never a great one though. That all changed this past Friday when we bought a 2014 F250 from Ryan Huston. Ryan went out of his way to make sure we had everything we wanted on the truck. Delivery was prompt and the truck was spotless and perfect. Thanks much to Parker Jones for making the finance part of the transaction painless as well. Need a great deal with EXCELLENT customer service? Go talk to Ryan and Parker at Tom Jones Ford. -Brian Vivian More