Jones Ford Buckeye

Was hoping to have the best experience but was by far the worse car buying experience ever. The salesman Mike kept in contact all week with cars I was looking at which happened to be a smaller SUV I was exci worse car buying experience ever. The salesman Mike kept in contact all week with cars I was looking at which happened to be a smaller SUV I was excited to see what my options are once I get there he gave me one option a small Kia far from what I was wanting. But didn’t want to make a wasted trip because I traveled an hour and a half to this dealership on the way home the car was running hot and shutting off and a coyote was hit I made a claim with my insurance and they would not pay the dealership did not help at all I am now paying out of pocket for damages including the repair of the car running hot and am without a vehicle for me and my children. So now I’m struggling to get this car repaired and also changing insurance companies ASAP. I have called salesman and manager and they both have said there’s nothing they can do. Was not a good experience at all. I hope no one goes through the stress and anxiety I’ve had to go through with this dealership. More

No pressure sales & finance team. No switch and bait of vehicles with if I liked one at a different location they would bring it to Buckeye, for free! Took out the stress of anxiety o No switch and bait of vehicles with if I liked one at a different location they would bring it to Buckeye, for free! Took out the stress of anxiety of car buying process! More

All in all it was made right so I am happy with the service I got. service I got. More

I absolutely love Jones Ford sales department. They are the most kind hard-working and communicative sales team I’ve ever had the pleasure to work with .Both times I bought my vehicle I was in and They are the most kind hard-working and communicative sales team I’ve ever had the pleasure to work with .Both times I bought my vehicle I was in and out in an hour and a half. The gentleman working in finance is spot on with his numbers to where there’s no haggling or surprises and both Josh and Eric are extremely helpful and go out of their way to make the customer satisfied. Colin in the finance department is an absolute pleasure . I have never had this level of exceptional service while buying a car I will never go anywhere else. Thanks again. More

I will never buy or have a vehicle service here again 97.79 for a oil change out Ragusa 97.79 for a oil change out Ragusa More

Best car buying experience I think I have ever had. Josh was great to work with. From start to finish it took about 2 1/2 hours to complete the deal. 2 1/2 hours? Unheard of!! Never thought it could be Josh was great to work with. From start to finish it took about 2 1/2 hours to complete the deal. 2 1/2 hours? Unheard of!! Never thought it could be done in such a short amount of time. No games and the entire staff was very professional and polite. Highly recommended. More

I scheduled my vehicle for an oil change. For the first time I used the complimentary pick-up and drop-off service. They came to my home, picked up the keys and took my vehicle for an oil cha For the first time I used the complimentary pick-up and drop-off service. They came to my home, picked up the keys and took my vehicle for an oil change and brought it back to me after the work was completed. The process was flawless. I am extremely happy with the service I received. More

Very respoonsive and professional. OPleasant to work with, and I got what I wanted - no hassle. OPleasant to work with, and I got what I wanted - no hassle. More

It was such a pleasure to work with Josh and Colin to get my car my car More