Jones Ford Casa Grande

I have been looking to buy a vehicle for months . I had been trying to rebuild my credit and going through credit applications to no Avail. Many wasted time meeting with the many car dealerships,onl I had been trying to rebuild my credit and going through credit applications to no Avail. Many wasted time meeting with the many car dealerships,only to be turned down. I almost gave up,I said " almost"!! From start to finish ,GLEN JONES,,FORD,LINCOLN,MERCURY on Pinal AVE. in Casa Grande were transparent and up front. From Christina keeping me posted regarding my credit,to Chris and Amy finalizing the paperwork.We felt we were just visiting with friends and drove off with a vehicle I was happy with. Highly,highly recommend them for your next purchase Again,thank you guys G Sampson More

Great experience with my purchase at Jones Ford, great staff and prices! Highly recommended if you’re looking to buy a new or used vehicle. staff and prices! Highly recommended if you’re looking to buy a new or used vehicle. More

Great customer service. Mr. Garcia understood what I was looking for and without hesitation, had similar vehicle styles for review. Mr. Garcia understood what I was looking for and without hesitation, had similar vehicle styles for review. More

I will never buy another vehicle from this dealership. I found a broken spot on my windshield after driving it home from the dealer. It was behind the mirror and I did not notice it until I got home. The I found a broken spot on my windshield after driving it home from the dealer. It was behind the mirror and I did not notice it until I got home. The vehicle was supposed to be detailed but it had trash in the back seat foot area… They said sorry but you drove it home like that… so we won’t do anything! I literally had 5 miles on the vehicle… oh, and this was after waiting over 2 hours until the manager got out of a “meeting”. Not much for service. More

The car buying experience was much less stressful here. Marina answered all my questions and seemed very knowledgeable of the vehicle that I leased.I never felt pressured to buy anything. I was offered dif Marina answered all my questions and seemed very knowledgeable of the vehicle that I leased.I never felt pressured to buy anything. I was offered different buying and leasing options. More

The entire process was fast, easy, and fair. The entire sales team was nice without being pushy. The entire sales team was nice without being pushy. More

Tasteless scam untrustworthy untruthful liar Next level disappointed. The finance manager at the jones used lot forgot to add in our retirement letter so it caused a big scare when we started receivi level disappointed. The finance manager at the jones used lot forgot to add in our retirement letter so it caused a big scare when we started receiving emails that funding could be denied. That was not cool at all. They ignored me after and instead contacted me 86 year old mother so they didn't have to speak to me. That is not okay and almost feels like we were scammed upon. Do not use Jones on pinal in casa grande if you want to be treated with respect. More

I was so disappointed during my premade appt. My one day service turned into a 3 day question mark. The information was in short supply. Their promise of calling me back...NEVER.....happened. I r My one day service turned into a 3 day question mark. The information was in short supply. Their promise of calling me back...NEVER.....happened. I rearranged my appts. to fix their schedule but little was paid to my time, when calls were supposed to be returned. I had to inconvenience several people for transportation to the company. They serviced my problem but found another problem when I was there to pick up the car. They could have (should have) let me know before I got there to pick up a one day service that turned into 3 days. They've moved to a beautiful new place and perhaps they don't have their schedule together yet. Being a widow with limited knowledge of cars I have never felt abused from service as with them that day. I believe if I were a senior male widower my appt. would have gone better..but being a senior female widow with limited car service knowledge, I felt more of a problem to them then a customer. More

Was treated with respect. The buying process was a plesant experience buying the Edge. The salesman was very helpful. The finance person was helpful knowledgeable and pleasu The buying process was a plesant experience buying the Edge. The salesman was very helpful. The finance person was helpful knowledgeable and pleasurable to deal with. Thank you to Tom Mitten you lived up to your word. More

I was very happy with my service. The advisor was kind, helpful, and informative. The service was quick and well done. Highly recommend. The advisor was kind, helpful, and informative. The service was quick and well done. Highly recommend. More