Jones Ford Casa Grande

My first sales rep "Smiley" was pushy and then dismissive when he realized we were not going to buy the car he chose for me. We ended up going to the old lot to see what they had there and found Travis work when he realized we were not going to buy the car he chose for me. We ended up going to the old lot to see what they had there and found Travis working. Travis was was upfront with the inventory and did not push us into a vehicle. We ended up getting a vehicle that was more than we wanted but it was by choice. Travis was helpful with questions and was patience as we discussed pros and cons for 5 different cars on the lot. This was the second vehicle we bought from Travis and would talk to him in my future car buys. More

Have been a loyal customer for several years, always treated well Eric listened to my questions and gave me very good advice on my purchase! treated well Eric listened to my questions and gave me very good advice on my purchase! More

Every person that i came in contact with was professional and courteous would recommend to anyone. and courteous would recommend to anyone. More

I live in Phoenix, but was in Casa Grande for work when my car overheated. An alternator was placed in my Hyundai that was "after market" . It worked for three days! my car overheated. An alternator was placed in my Hyundai that was "after market" . It worked for three days! More

Excellent dealership. We were made to feel important and treated well. Chris the salesman who helped us went out of his way to be sure we wernt pressured and were satisfie We were made to feel important and treated well. Chris the salesman who helped us went out of his way to be sure we wernt pressured and were satisfied with the car we chose. This is our second purchase here and it is by far a great car. They made sure we understood all the features and were comfortable driving it. We have been back to add a few accessories and Chris went above and beyond to be sure we got the right items and even installed them for us. You wont be sorry you shopped with them. Also Brady made sure we only paid for what we wanted and that we got the right extended warranty for our needs. The service team has also been excellent with a few maintenance questions I had. More

Chose this dealership to keep it local and spend my money in my community. Glad I did. in my community. Glad I did. More

Chris was one of the best as service advisor work was great recommend this dealer great recommend this dealer More

I've been doing my service business with Jones for about 7-8 Years, during our snowbird time. I even bought a new Explorer in 2023 from Jones. They are in their new facility which is much better and service 7-8 Years, during our snowbird time. I even bought a new Explorer in 2023 from Jones. They are in their new facility which is much better and service advisor Natasha is a pleasure to work with. The only reason I gave them a 4 vs a 5 is their 5k service takes 2.5 hours, that is a bit ridiculous. My dealer where we spend our summers rarely takes 1.5 or less. More

Every question i asked about the Ford Ecosport was answered promptly and courteously even when i went out the next day with more questions answered promptly and courteously even when i went out the next day with more questions More

Everything was Great. This was my first time to Jones Ford Casa Grande, previously I lived in Buckeye and used the JJ es Ford there. I was very impressed with your facil This was my first time to Jones Ford Casa Grande, previously I lived in Buckeye and used the JJ es Ford there. I was very impressed with your facility from the courteous professionals that greeted me and checked me in, to the cleanliness and space of the waiting room and facility. The most important part of any service is the quality and competency of the service advisor and Natasha you excelled - from your friendly demeanor to your status updates on my vehicle to the close out and sending me on my way - it was a great overall experience for me and you have definitely earned my repeat business. Thank You Jim Corbin. More