Jones Ford Casa Grande

Went in for a simple oil change and tire rotation, at 10am didn’t get out till almost 4pm! The TEC that was working on it had a family emergency, and left and didn’t tell anyone. I ask the service adv 10am didn’t get out till almost 4pm! The TEC that was working on it had a family emergency, and left and didn’t tell anyone. I ask the service advisor what was taking so long, he went and checked that’s when he found out about the tec leaving. He then had to get another tec to finish up! There were additional items they recommended to be attended to an air filter and a coolant flush. I have no idea of the quality of the work preformed as they didn’t even replace the service sticker. The total bill went from $79 to $492!! And I have no idea as to what could possibly have taken so long, and to not have communication from the service dept while I the just let sit in the waiting area, I think is horrible customer service!!! I have no trust in Jones Ford Service Department!!! Cannot recommend them, as a matter of I would recommend you avoid them!!! More

Professional and quick outstanding sales representative. Appreciate the service. Joe is awesome with sales respectful Appreciate the service. Joe is awesome with sales respectful More

I have been a customer since 2005. I’ve always had great service working with Rick T. And Brady Jones was my last advisor. I just think they’re a great team and they’re willing to work I’ve always had great service working with Rick T. And Brady Jones was my last advisor. I just think they’re a great team and they’re willing to work with you to get you in a brand new car. More

Our salesman Naz was awesome, it was the best experience i have ever had buying my 2025 ford Bronco. I would highly recommend to anyone buying a vehicle from Jones Ford in casa Grande i have ever had buying my 2025 ford Bronco. I would highly recommend to anyone buying a vehicle from Jones Ford in casa Grande More

Joe made our buying experience easy and he was very professional. this is fourth vehicle we have bought from Jones and they take the time to explain everything to us. we will be back when we are ready professional. this is fourth vehicle we have bought from Jones and they take the time to explain everything to us. we will be back when we are ready for another vehicle. More

Great experience over all. Christina and crew were very knowledgeable, helpful and flexible. Transaction went very smooth. I’ll go back there in the future when I need another Christina and crew were very knowledgeable, helpful and flexible. Transaction went very smooth. I’ll go back there in the future when I need another vehicle. More

Fueron muy amables y el vendedor entendió mis necesidades lo cual buscó mi mejor opción de compra y me ofreció un vehículo muy bonito especialmente para mi. lo cual buscó mi mejor opción de compra y me ofreció un vehículo muy bonito especialmente para mi. More

The sales man Chris very good person he don’t push you to buy. He is very professional and polite I recommend this dealer first time buying with them. buy. He is very professional and polite I recommend this dealer first time buying with them. More

Donavon Boateng helped me when I went to the dealership and he did a xxxx of a job! He was very transparent with the deals he presented me and he helped me acquire a deal that was perfect for my financial and he did a xxxx of a job! He was very transparent with the deals he presented me and he helped me acquire a deal that was perfect for my financial situation! For any of my next car purchases I know I’m going to Donavon because he goes for the best interest of the customer and not the best interest of himself. Overall 10 of 10 experience! I usually don’t give reviews but I just felt like this occasion deserved one: More

Ariana, Marina, Naz, and Brady took good care of me. Process took longer than I anticipated, but this was my first car purchase in ten years so my expectations may have been a little off. All in all, I Process took longer than I anticipated, but this was my first car purchase in ten years so my expectations may have been a little off. All in all, I’m very happy with the entire process and had a great team to assist me with getting a good rate and behind the wheel of a car that is right for me. Hopefully, I won’t wait another decade to buy a car again, but I’ll be back for my Mustang convertible for my next purchase! More