
Jones Ford Casa Grande
Casa Grande, AZ
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Service is as scheduled on time with minimal wait times and completed as requested. With the new computerized equipment unfortunately some issues need to be resolved with out of sync codes and completed as requested. With the new computerized equipment unfortunately some issues need to be resolved with out of sync codes More
All staff at Jones were very professional and helpful. Over the couple of months that I was in contact my priorities on a new vehicle had changed a few times from a truck to mid size car to finally taking Over the couple of months that I was in contact my priorities on a new vehicle had changed a few times from a truck to mid size car to finally taking home my brand new 2020 Mustang 5.0 with a manual transmission! I could not be more happy. #savethemanuals More
Vanessa was so helpful and answered all our questions, very friendly. I’m sure she is an asset to jones ford Steve was also very helpful with all our questions very friendly. I’m sure she is an asset to jones ford Steve was also very helpful with all our questions More
I want to give a special shout to the Jones Ford Casa Grande staff in particular Brady Jones for his professionalism as well as providing excellent service. I want to say that Savannah, who sold my Chry Grande staff in particular Brady Jones for his professionalism as well as providing excellent service. I want to say that Savannah, who sold my Chrysler 300, as well as my Ford Focus, was nothing but awesome in the whole process. For someone who has not bought a car in years, I will only recommend Jones Ford in purchasing any vehicle. I want to echo the same sentiments to Vanessa as well, providing the same excellent service to my wife and made this whole interaction one great experience. Again I want to say thank you very much for your top-notch customer service. More
Service provided through body shop. Body Shop Manager was very professional, listening to my account of event surrounding the accident, asking pointed questions and advising me to share additional questi was very professional, listening to my account of event surrounding the accident, asking pointed questions and advising me to share additional questions or information as they occur. He walked me through the usual insurance procedure and assured me that he would be in touch throughout the process. Repairs were authorized, work started and was completed in a very short time. I am completely satisfied with the finished repairs and would highly recommend Jones Ford's Service and Body Shop Operations to anyone having a problem needing resolution. More
From the the first phone call to the end of the deal it was the easiest time I have ever had buying a truck as I have owned a few. Chris Mcguire handled everything with great care and expertise. He kept m was the easiest time I have ever had buying a truck as I have owned a few. Chris Mcguire handled everything with great care and expertise. He kept me informed as he knew I was busy and worked with my bank to make it happen Thanks More
I bought a new Ranger from Travis 12/19. No pressure saleman, very professional, personable and extremely knowledgeable. Highly recommend him and and this dealership. saleman, very professional, personable and extremely knowledgeable. Highly recommend him and and this dealership. More
Great experience, great purchase, great personnel!!!!!! Been looking for the "perfect" vehicle for my needs...Found it at Jones Ford!! Great vehicle, super price, wonderful trade-in, and super pleased!!!!K Been looking for the "perfect" vehicle for my needs...Found it at Jones Ford!! Great vehicle, super price, wonderful trade-in, and super pleased!!!!Keep it up for all the other folks out there looking for that "great deal".... More
Honest! I saw the ad, contacted Jones Ford and throughout the day, we got all the paperwork done remotely. They are communicative, prompt, and HONEST. All I I saw the ad, contacted Jones Ford and throughout the day, we got all the paperwork done remotely. They are communicative, prompt, and HONEST. All I had to do was drive down there, hand them the keys to my trade in - sign the papers and go. Awesome experience and down to earth people. I'm a fan More
Car service at Jones Ford, Casa Grande Arizona I went to Jones Ford, on wednesday july 29th, for an oil change on my 2019 Ford Ranger XLT the service department and the employee gave excellent s I went to Jones Ford, on wednesday july 29th, for an oil change on my 2019 Ford Ranger XLT the service department and the employee gave excellent service. While I waited for my truck to be ready, I had an enjoyable conversation with Rick Honeycutt, who sold me the Ranger. When I went to check out a women named Jackie gave me a bill for $60. When I asked her why do I owe $60, she very rudely said-Why wouldn't you owe $60? A very nice gentleman employee-I wish I knew his name- heard her tone and told her that the oil change was free because I was using points. After redoing the paper work, Jackie gave it to me and in a very rude tone said HAVE A NICE DAY. Jackie ruined a very good experience at Jones Ford. More