Jones Ford Casa Grande

Great customer service. Mr. Garcia understood what I was looking for and without hesitation, had similar vehicle styles for review. Mr. Garcia understood what I was looking for and without hesitation, had similar vehicle styles for review. More

The car buying experience was much less stressful here. Marina answered all my questions and seemed very knowledgeable of the vehicle that I leased.I never felt pressured to buy anything. I was offered dif Marina answered all my questions and seemed very knowledgeable of the vehicle that I leased.I never felt pressured to buy anything. I was offered different buying and leasing options. More

The entire process was fast, easy, and fair. The entire sales team was nice without being pushy. The entire sales team was nice without being pushy. More

Tasteless scam untrustworthy untruthful liar Next level disappointed. The finance manager at the jones used lot forgot to add in our retirement letter so it caused a big scare when we started receivi level disappointed. The finance manager at the jones used lot forgot to add in our retirement letter so it caused a big scare when we started receiving emails that funding could be denied. That was not cool at all. They ignored me after and instead contacted me 86 year old mother so they didn't have to speak to me. That is not okay and almost feels like we were scammed upon. Do not use Jones on pinal in casa grande if you want to be treated with respect. More

I was so disappointed during my premade appt. My one day service turned into a 3 day question mark. The information was in short supply. Their promise of calling me back...NEVER.....happened. I r My one day service turned into a 3 day question mark. The information was in short supply. Their promise of calling me back...NEVER.....happened. I rearranged my appts. to fix their schedule but little was paid to my time, when calls were supposed to be returned. I had to inconvenience several people for transportation to the company. They serviced my problem but found another problem when I was there to pick up the car. They could have (should have) let me know before I got there to pick up a one day service that turned into 3 days. They've moved to a beautiful new place and perhaps they don't have their schedule together yet. Being a widow with limited knowledge of cars I have never felt abused from service as with them that day. I believe if I were a senior male widower my appt. would have gone better..but being a senior female widow with limited car service knowledge, I felt more of a problem to them then a customer. More

Was treated with respect. The buying process was a plesant experience buying the Edge. The salesman was very helpful. The finance person was helpful knowledgeable and pleasu The buying process was a plesant experience buying the Edge. The salesman was very helpful. The finance person was helpful knowledgeable and pleasurable to deal with. Thank you to Tom Mitten you lived up to your word. More

I was very happy with my service. The advisor was kind, helpful, and informative. The service was quick and well done. Highly recommend. The advisor was kind, helpful, and informative. The service was quick and well done. Highly recommend. More

Marina Espinoza was an absolute delight and had such an incredible visit to Jones Ford in Casa Grande. She and her team made the entire process smooth, and were very friendly, attentive, and answered all o incredible visit to Jones Ford in Casa Grande. She and her team made the entire process smooth, and were very friendly, attentive, and answered all of our questions. If you are in the market for a new vehicle I HIGHLY recommend this location! More

We were very satisfied with the customer service and the salesman, Jordan. There was one small issue and the manager took care of it immediately. Highly recommend! Keeping the tax dollars in CG!! salesman, Jordan. There was one small issue and the manager took care of it immediately. Highly recommend! Keeping the tax dollars in CG!! More

I enjoyed my experience with Jones Ford. Salesman, Dustin, was so helpful with everything and made sure I was comfortable with all the new technology on the 2025 Ford Escape ST-Line. The d Salesman, Dustin, was so helpful with everything and made sure I was comfortable with all the new technology on the 2025 Ford Escape ST-Line. The dealership was able to find a low interest loan which was greatly appreciated. More