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Jones Ford Shallotte- Service Center
Shallotte, NC
107 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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107 Reviews of Jones Ford Shallotte- Service Center
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June 18, 2025
Both service writers, Christina and Kevin are extremely helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think my dealer could compete on tires. Stands to reason though. Suppose Ford buys a lot of tires from all major manufacturers! Check with them next time you are shopping for tires. You will be glad you did! More
by dave9499
June 08, 2025
Very friendly, family oriented, and helpful with making customers very happy. We are definitely a ford femily with jones ford. customers very happy. We are definitely a ford femily with jones ford. More
by crystal.e.collns50
Verified CustomerEmployees Worked With
Other Employees :
James Williams Awesome Salesman
June 06, 2025
The service people are friendly and I have not had any issues with the oil changes for my Mustang. But I am concerned about the growing number of recalls Ford has had lately. My 2020 Explorer lease vehi issues with the oil changes for my Mustang. But I am concerned about the growing number of recalls Ford has had lately. My 2020 Explorer lease vehicle had one (this was turned in a couple of years ago) and the issues with the adjustable seats and backup camera were never able to be fixed. More
by MGH
Employees Worked With
June 04, 2025
Working with Kevin is always a pleasure. He always follows up and keeps you informed. He always follows up and keeps you informed. More
by rsulliv5375
Employees Worked With
May 28, 2025
Great service. Great customer service. All around great customer support and service. Would highly recommend Jones Ford Great customer service. All around great customer support and service. Would highly recommend Jones Ford More
by hjamesflooring
May 26, 2025
I bought my vehicle at Jones Ford just over 3 years ago. Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was t Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was treated like a valued customer. More
by theojkett
Employees Worked With
May 23, 2025
Still not offering pick up and drop off service. Appnt time are more of an estimate than a scheduled time. Appnt time are more of an estimate than a scheduled time. More
by jkshome
May 19, 2025
Chris is awesome to work within and takes care,of his customers. Highly recommend Jones Ford customers. Highly recommend Jones Ford More
by mbyrd3535
May 19, 2025
Received polite,and courteous service. . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... More
by eosborne52
May 16, 2025
Scheduled service work and the truck was in within minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who coul minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who could not describe their problem). More
by setlifrd
Employees Worked With
