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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
103 Reviews

103 Reviews of Jones Ford Shallotte- Service Center

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May 28, 2025

Great service. Great customer service. All around great customer support and service. Would highly recommend Jones Ford More

by hjamesflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I bought my vehicle at Jones Ford just over 3 years ago. Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was t More

by theojkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2025

Still not offering pick up and drop off service. Appnt time are more of an estimate than a scheduled time. More

by jkshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Jones Ford Shallotte responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (910) 754-4341.

May 19, 2025

Chris is awesome to work within and takes care,of his customers. Highly recommend Jones Ford More

by mbyrd3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jones Ford Shallotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Ford! Safe travels!

May 19, 2025

Received polite,and courteous service. . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... More

by eosborne52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Jones Ford Shallotte responded

Hello, thank you so much for your positive comments about Jones Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2025

They had everything except for the intake cabin filter , pick up & delivery was fast and on time More

by BANSHE1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jones Ford Shallotte responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Scheduled service work and the truck was in within minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who coul More

by setlifrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

May 13, 2025

The service department is always thorough with mileage service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord More

by kfo207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2025

Jamie was awesome. Great personality, and wasn't pushy, and I think that is why I bought my vehicle. More

by jason.valenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi Jason, we're happy you found our staff to be so supportive during your experience here at Jones Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Like it says on their TV commercials they are easy to deal with great experiences More

by rbarr93365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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