Jones Ford Shallotte- Service Center

Made an appointment, came to service center at Jones Ford, and truck was taken in on time. I was there for a recall and state inspection. All was completed promptly with no issues. Ford, and truck was taken in on time. I was there for a recall and state inspection. All was completed promptly with no issues. More

I came in very early for my service appointment, and Christine Long got me written up and going right then. My service was completed in a timely manner, and I was able to get back to doing other things. Christine Long got me written up and going right then. My service was completed in a timely manner, and I was able to get back to doing other things. I would also like to mention the service tech who brought my car out and parked it. He saw me with a walker and realized that I was the customer whose car he just parked, and got back in, and moved it closer to the door to make it easier for me to get back into the car, Very thoughtful of him. More

Very friendly and helpful staff. Service was done in a timely manner while I waited. Service was done in a timely manner while I waited. More

good service recall done as was told and pickup was easy and quick, very helpful and quick, very helpful More

Easy to make appointment. Very friendly and knowledgeable. Didn’t have to wait long before got to my car. Explain what they did and why. Very friendly and knowledgeable. Didn’t have to wait long before got to my car. Explain what they did and why. More

Consistent, delivers great customer service and professionalism at all levels. This dealership takes care of all the needs of my vehicles. professionalism at all levels. This dealership takes care of all the needs of my vehicles. More

There is never a problem when I go to Jones Ford for service. Don’t have to wait very long. service. Don’t have to wait very long. More

Very pleased with the service and the honest communication, Kevin called and communicated professionally advise brake replacement was not needed at this time. communication, Kevin called and communicated professionally advise brake replacement was not needed at this time. More

Very friendly and courteous service from Jones Ford. We bought the car from them and have been pleased with everything! We bought the car from them and have been pleased with everything! More

very good for keeping in touch. all of the people are very friendly and helpful. all of the people are very friendly and helpful. More