Back

Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
107 Reviews

107 Reviews of Jones Ford Shallotte- Service Center

Sort by
May 16, 2025

They had everything except for the intake cabin filter , pick up & delivery was fast and on time More

by BANSHE1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jones Ford Shallotte responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

The service department is always thorough with mileage service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord More

by kfo207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2025

Jamie was awesome. Great personality, and wasn't pushy, and I think that is why I bought my vehicle. More

by jason.valenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi Jason, we're happy you found our staff to be so supportive during your experience here at Jones Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Like it says on their TV commercials they are easy to deal with great experiences More

by rbarr93365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Made an appointment, came to service center at Jones Ford, and truck was taken in on time. I was there for a recall and state inspection. All was completed promptly with no issues. More

by sjscott1577
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 25, 2025

I came in very early for my service appointment, and Christine Long got me written up and going right then. My service was completed in a timely manner, and I was able to get back to doing other things. More

by D54FIRECOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jones Ford Shallotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jones Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Very friendly and helpful staff. Service was done in a timely manner while I waited. More

by dgreene226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2025

good service recall done as was told and pickup was easy and quick, very helpful More

by dcowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2025

Easy to make appointment. Very friendly and knowledgeable. Didn’t have to wait long before got to my car. Explain what they did and why. More

by BGDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2025

Consistent, delivers great customer service and professionalism at all levels. This dealership takes care of all the needs of my vehicles. More

by djvcvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 23, 2025 -

djvcvega responded

Absolutely will see me again, Jones Ford provides all of my car care needs.

2
...