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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
93 Reviews

93 Reviews of Jones Ford Shallotte- Service Center

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March 17, 2025

Good service and good people! I bought my car from them as we! Very honrst More

by dellisbinder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

We are happy we could make your experience a positive one! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 12, 2025

My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by LWESTLEY1223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

Kevin was great, service was timely and well done. Everyone was very polite and professional. More

by PETERTHECONSIDERABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Jones Ford Shallotte responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

The service is the best Kevin and Chris were very helpful 🤓They helped my Truck problems resolved 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2025

Great service I am very pleased will return for future service keep up the good work More

by lauraldean123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mar 05, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 26, 2025

Kevin was really helpful. he didn't pressure me and Kevin was really Nice to me help me pick the things for bronco. More

by mdkuse2could@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jones Ford Shallotte responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again! Take care!

February 25, 2025

Everyone we dealt with was friendly and professional. Vehicle was serviced in timely manner and we were contacted when completed. More

by FISHGIRL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 19, 2025

Always happy with the work done on our car and trucks will always use Jones Ford More

by CDWILKERS
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris always goes out of his way to help
Feb 23, 2025 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Jones Ford for all your vehicle needs! Take care!

February 17, 2025

The service was really great and everyone was so helpful. Buying our car at Jones Ford was wonderful and am so glad that we did. More

by clopez32
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 17, 2025

My service experience at Jone’s Ford today was very good. Christine and Chris solved my problem with a new battery replacement. Good customer service while being very courteous! More

by W.CROWELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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