Jones Ford Shallotte- Service Center

Great customer service and good work on my vehicle. Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up the good work. More

They do everything they promised. Always have a great experience at at Jones Ford. Very happy. Always have a great experience at at Jones Ford. Very happy. More

All the staff II have encountered have been excellent ar Jones Ford . From sales to service lihas been a pleasure to work with. all of them . Jones Ford . From sales to service lihas been a pleasure to work with. all of them . More

Great, and timely service! Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and hone Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and honest deals, professional, no pressure. A mistake if you do not give them the opportunity to work with you on a new or used vehicle purchase. Special thanks to Micheal Huey. Honest, understanding, gets the job/deal done! More

I had both of my vehicles serviced at Jones Ford and the Service Advisor (Christina) was outstanding to work with. She provided consistent communication throughout the process. She is very knowledgeable and Service Advisor (Christina) was outstanding to work with. She provided consistent communication throughout the process. She is very knowledgeable and courteous. I would recommend Jones Ford to my friends. More

Very pleased, great people to deal with. We would recommend them to everyone, exceptional service! We would recommend them to everyone, exceptional service! More

Always professional and always does great work. I get all my work done at Jones Ford. I get all my work done at Jones Ford. More

I have bought a lot of cars from a lot of dealers. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. More

When I bought my vehicle I purchased a maintenance plan. Every time I bring in my vehicle for an oil change they don’t rotate the tires. With synthetic oil, the oil needs to be changed at the same interval Every time I bring in my vehicle for an oil change they don’t rotate the tires. With synthetic oil, the oil needs to be changed at the same interval of mileage as the tire rotation . I don’t have to say change the oil filter when you change my oil, so why when I have paid for the maintenance plan and have the tires rotated with each oils change do I need to ask and then stick around another 90 minutes for them to rotate the tires? More

Had an electrical problem with my f-150. Drove it there and they squeezed me in between schedule appointments. Got it back faster than expected. Christina and Kevin were great with my techni Drove it there and they squeezed me in between schedule appointments. Got it back faster than expected. Christina and Kevin were great with my technical questions. Love my truck. More