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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
107 Reviews

107 Reviews of Jones Ford Shallotte- Service Center

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October 06, 2024

Great service . Great Shallotte Dealership. No waiting if you have an appointment, they were right on time to take care of the problem. Service with a Smile ! More

by babyblues63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 03, 2024

Chris in Service was a pleasure to work with. When the loaner vehicle was not acceptable to my wife, he had an employee take us home and someone delivered the car to our house the next day. Exc More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Jones Ford Shallotte responded

Hi Bill, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

October 03, 2024

The entire dealership is a professionally run business and is small enough to care and big enough to meet all our family needs. Great job and thanks More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Jones Ford Shallotte responded

Hi Happy, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2024

I live in calabash a little bit far but the service you are doing is the best. Thank you all. More

by ALBERTOPEDREROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

September 30, 2024

Excellent service! Friendly staff, quick turnaround, and my car runs perfectly. Highly recommend this place. More

by hblack28467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jones Ford Shallotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jones Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

Awesome group of salespeople. Always take outstanding care of us. Always a pleasure working with them. More

by mandm102398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 20, 2024

Good hometown Ford dealership in Shallotte. Nice cars, trucks, suvs, and with a good maintenance department. More

by aaron.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 16, 2024

Took 2 hours for oil change and simple 5000 mile ck up…NOT good service timing More

by causeysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Service and parts department are very customer oriented. The ladies in the office are awesome! More

by dave9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2024

Got the truck home and there were oil drops in the driveway. Tried to call the dealership but could never get a human to talk to. It took two days for the dealer to return my call and check out the Br More

by 23 Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
3.0
This rating includes all reviews, with more weight given to recent reviews.