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Jones Ford Wickenburg
Wickenburg, AZ
56 Reviews
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56 Reviews of Jones Ford Wickenburg
November 01, 2017
Oil and tire rotation on my 1 ton truck, price and service e Very good service, great price, I'll be back, oil and tire rotation , also had them check the ball joints, called me when it was ready, very happy Very good service, great price, I'll be back, oil and tire rotation , also had them check the ball joints, called me when it was ready, very happy More
by Gus Neumann
Employees Worked With
Brian Jones
Helpful November 01, 2017
Confused by pricing and advertising Offered a 39.95 oil change but once I arrived it went up to 100.73! I took my concerns to the management along with my offer and they agreed to make t Offered a 39.95 oil change but once I arrived it went up to 100.73! I took my concerns to the management along with my offer and they agreed to make their offer right. Great people, great service! I found the same oil change Jones Ford service department charged me 100.73 is priced at 65 dollars at Jones Ford Quick Lube a mile up the road. I do not mean to stir things up but let’s be fair and let’s be honest! I will return to do business with Jones Ford because they listened and made things right. Thank you Matt and David and Brian I don’t know who the guy at the front desk is that sits by Matt but he needed some happy pills, I don’t think he found my complaint worthy of listening too, he told me I will get further ahead with Matt with this issue. Any future business at Jones Ford will not involve this gentleman. I’m not the one who’s wrong here folks, I expect what’s promised when I arrive for the service. Thanks for hearing me out and making things right guys. I gave you 5 stars but I can’t recommend your oil change services due to the reduced cost right up the road at your very own Quick Lube business. More
by Timmy
Employees Worked With
Matt and David
October 20, 2017
The pricing and timing of service on our Mazda 3 was great We have always appreciated Shorty and the other service employees being completely honest with us about what service on our car would cost, and the le We have always appreciated Shorty and the other service employees being completely honest with us about what service on our car would cost, and the length of time it would take. And the popcorn in the waiting room is lots of fun! More
by Beth and Brad
Employees Worked With
Shorty
September 12, 2017
LIES ....Dishonest Salesman Did my credit app over the phone i didnt want to drive 50 miles to get denied ..I spoke to Carlos on the phone and he called me back and assured me i Did my credit app over the phone i didnt want to drive 50 miles to get denied ..I spoke to Carlos on the phone and he called me back and assured me i was getting approved and to come on down ,Well needless to say after driving 50 miles to there dealership i was introduced to Sean he seemed to be more helpful than Carlos ..Anyways i get there and test drive the car i was supposedly approved for and then went inside to find out my 500 dollar down payment went all the way up to 6500 dollar down payment ,so if you plan on going to this dealership ask for Sean or anyone else except Carlos he has no idea whats going on More
by Bill C
Employees Worked With
Carlos and Sean
August 30, 2017
Went shopping for a car - had very negative experience I took a family member shopping for a Ford vehicle. My husband and I are Ford retirees and have purchased NOTHING but Ford vehicles for the last I took a family member shopping for a Ford vehicle. My husband and I are Ford retirees and have purchased NOTHING but Ford vehicles for the last 30 years. We have also enabled our friends and family to enjoy the Ford experience. Our negative shopping experience at Jones Ford Wickenburg was a result of a verbal altercation with the account manager, Aaron, and the way he applied for our financing. I do not know what he did but we have gotten rejection letters from at least 15 lending institutions. Mind you, we went on to purchase a new vehicle at Sanderson Ford and had it Ford Credit financed and out the door within 3 hours. Thank you Sanderson Ford. Our sales person was Brian Fitzpatrick and he was a refreshing change after our Jones Ford experience with Aaron. More
by Elaine
Employees Worked With
Aaron, Erica Slone, Rex Shafer
July 23, 2017
BEWARE DISHONEST DEALERSHIP Beware dishonest dealership Bait and Switch. I drove four hours round trip to purchase a vehicle which I put a deposit down. When I arrived at the dea Beware dishonest dealership Bait and Switch. I drove four hours round trip to purchase a vehicle which I put a deposit down. When I arrived at the dealership I was told it was "SOLD". When I asked for my deposit I was handed a credit slip when I arrived home I checked my bank account to find 4 more charges for Jones Ford. These were for different amounts they charged another deposit on top of the original. BEWARE do not give them your money if you do check your bank accounts. More
by josh shellman
Employees Worked With
Brett Mclean
