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Jones Ford - Service Center

Savannah, TN

4.7
45 Reviews

45 Reviews of Jones Ford - Service Center

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August 04, 2025

Very excellent service. .need better communication between the mechanic and the service desk or his manager..kinda lengthy on time.. More

by wet51170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica..
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Aug 05, 2025 -

Jones Ford responded

Thank you for your feedback! We're glad to hear you received excellent service overall. We appreciate your honestly about the communication and timing, and we'll make sure your comments are shared with the team so we can continue improving. Your input helps us serve you better. Thank you again!

May 14, 2025

Jones GMC/Ford has the best service team. They are so nice and friendly. Would highly recommend getting your vehicle serviced there. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Jones Ford responded

Thank you for the wonderful feedback! We're so glad to hear our service team at Jones made a great impression. Your recommendation means a lot to us!

April 05, 2025

Easy to make an appointment, my vehicle went back on time and I was advised of how long the service and brake job would take. Received my vehicle back in the time they had allotted. More

by Fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Jones Ford responded

Thank you for sharing your experience! We're glad the scheduling, communication, and service all went smoothly and on time. We appreciate your trust and look forward to helping you again in the future!

February 27, 2025

Service department kept us advised it was courteous What is helpful in setting up future appointments? More

by mikelanier57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Jones Ford responded

Thank you for your feedback! We're glad to hear that our service department kept you informed and was helpful in setting up future appointments. We appreciate your support and look forward to assisting you again!

February 15, 2025

A1 service from all employees. Anyone would be pleased with Jones Ford on Florence Road in Savannah TN. More

by nessjackson61
Recommend Dealer
Yes
Employees Worked With
Spencer
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Feb 17, 2025 -

Jones Ford responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our Jones Ford team. We appreciate your support and look forward to serving you again in the future!

January 29, 2025

Every dealership should be this way. Very knowledgeable, professional and helpful. Never had a bad experience with them More

by Thaxtonfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 03, 2025

Very pleased with Spencer ! !! He did a outstanding Job great severing Tec you're blessed to have such a great man lije Spencer working for you More

by debskids4
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
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November 25, 2024

We had excellent service both times we were there they have been friendly in customer service and the service department More

by lloydoverbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

Professional and accommodating. Service department was transparent and took care of all my needs. Highly recommend. More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Prather
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November 14, 2024

Spencer’s was so kind and great to work with! Our issues are resolved. Thanks to the technicians as well. More

by wandakay43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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