Jones GMC

Did not look at my car until a week after my scheduled appointment. Also left multiple messages without getting a returned call. appointment. Also left multiple messages without getting a returned call. More

Terrible company! Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great" forever warranty, then the LoJack app that was an added cost on the total, plus a one year seat warranty I did not ask for. When asked if I could not add the forever warranty on the vehicle, they said no. Then I had the general manager call me and tell me the warranty was great and it would even cover a tire that blew out if that happened, which I knew better then to believe him on that. At that point, I should have told them I did not want the vehicle because of the amount of lies they told me just to get me to buy it. The last thing, which this is just minor but, when you spend 52,000 on a vehicle you would expect they would put a front license plate holder on it because my state requires us to have front license plates. They did not, nor after the multiple calls and request ever get me one. I kept getting the run around. I would not ever recommend someone to buy from this company. The lies from the general manager were comical and I should have just parted ways there. More

Great experience with Melvia, Carla, and Romeo. They went out of their way to help me. They went out of their way to help me. More

Friendly staff - Melvin and Carla were very helpful with getting the vehicles that we were interested in looking at. Kept check on us to make sure we were doing ok and did not need anything during the whol getting the vehicles that we were interested in looking at. Kept check on us to make sure we were doing ok and did not need anything during the whole purchase process. More

Great place to do business! Very friendly atmosphere with wonderful folks especially Nicole Thompson service. Very friendly atmosphere with wonderful folks especially Nicole Thompson service. More

Nicole was very efficient in getting me in and out since I had another appointment. I had another appointment. More

Friendly helpful and efficient. Always have a good experience with the service department. Do not keep you waiting any longer than they have to Always have a good experience with the service department. Do not keep you waiting any longer than they have to More

I had a wonderful experience with Jones Motor Company. Melvin was very straightforward and helpful. Will was a great man to work with in understanding my needs. Also Ashley in the finance dept. was so pat Melvin was very straightforward and helpful. Will was a great man to work with in understanding my needs. Also Ashley in the finance dept. was so patient and helpful with me as she walked me through the entire precess. Then the 2 delivery men were great as well. 100% A+! More

Information from the front office to the shop and from the shop to the front office and back to the customer is definitely not clear. the shop to the front office and back to the customer is definitely not clear. More

Jones dealership has always went above and beyond to get the vehicle i have needed. Their mmaintenance crew have always been fast and done great work. the vehicle i have needed. Their mmaintenance crew have always been fast and done great work. More