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Adam Johnson
Adam Johnson at Jones GMC
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Adam Johnson

Service Manager

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.3
14 Reviews
4.3

14 Reviews

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14 Reviews of Adam Johnson

April 05, 2024

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Employee Rating

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Thompson, Rebecca Watkins

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Apr 08, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

March 29, 2024

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Employee Rating

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Mar 30, 2024

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

March 17, 2024

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Employee Rating

The life time warranty is very hard to work with it’s almost a joke. Put an engine in my car and there’s an issue with it from the start and no one wants to address it. Tried to ask service manager about More

by Cricket1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca Watkins

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Mar 20, 2024

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones GMC Management Team (731) 925-4923

March 15, 2024

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Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Jetton, Carla Bizzell, Anthony Benton, James Gray, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Chris Christiansen, Christian Arnold

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Mar 16, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

February 29, 2024

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Employee Rating

Information from the front office to the shop and from the shop to the front office and back to the customer is definitely not clear. More

by Cricket1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca Watkins

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Mar 03, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

Feb 29, 2024

Cricket1 responded

My car may have more than one issue but the issue I tried to get addressed is not being addressed that is for sure.

February 19, 2024

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Employee Rating

Great to do business with. Nicole always a big help getting all my trucks in and out quick More

by JONHARDIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson

Helpful
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Feb 19, 2024

Jones GMC responded

Jon, Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Nicole was able to help, and we hope to see you again! Jones GMC Management Team

February 04, 2024

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They treated me very well. Good service. Thank you for the good work and service. More

by marksa1auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Rebecca Watkins

Helpful
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Feb 05, 2024

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 02, 2024

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Fast sweet and fun to be around also very helpful and outgoing to make your experience even better More

by YOUNGSONKATIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Carla Bizzell, Keelan Davison, Melvin Pipes, Wes Cummins, Nicole Thompson, Rebecca Watkins , Jillian McGuire, Cheryl Wallace

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Feb 02, 2024

Jones GMC responded

Katie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

January 29, 2024

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Employee Rating

Worked me in. Did not have an appointment. Got issue fixed ...we think. Gave me a vehicle to drive while I was there in town More

by kylebelyew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Rebecca Watkins , Jillian McGuire

Helpful
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Jan 30, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

January 17, 2024

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Employee Rating

great service friendly staff they are always helpful when I go in for service. No complaints More

by LEEDAMRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Rebecca Watkins , Jillian McGuire

Helpful
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Jan 17, 2024

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

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