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Jones GMC

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.6
477 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 477 reviews

November 30, 2023

The truck has bad scratches on the left front fender and bumper. Was hidden in the pictures. I informed them I was 4 hours from them and they refused to tell me about the scratches till I got there. It wa More

by jimmybuckles
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Will Jetton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Pipes
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Nov 30, 2023 -

Jones GMC responded

We sincerely apologize that your experience did not meet your standards or ours. If you would like to call to speak with someone please call 731-925-4018 and ask for Starla Shaw.

Nov 30, 2023 -

jimmybuckles responded

Nope!!

Dec 08, 2023 -

Jones GMC responded

Thank you, Mr. Buckle, for accepting our offer to cut the price of the vehicle regarding scratches. Our records indicate that on Dec. 5, 2023 you called in a purchased a warranty. We were pleased to assist you.

Dec 08, 2023 -

jimmybuckles responded

I drove four (4) hours one way. I get there and was was told a lie. "MR. Buckles, we just seen these scratches thirty (30) minutes ago" funny how they were found just before me getting there. All I want from your dealership is to own up to the lies I was told.

November 27, 2023

Great service, nice employees, not too long of a wait. Everyone was very nice and helpful. More

by sherryfinley1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole,5 stars, Carla Bizzell
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Nov 27, 2023 -

sherryfinley1955 responded

Every one was very nice

Nov 27, 2023 -

Jones GMC responded

Thank you so much for your kind words, Sherry, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 27, 2023

Found a vehicle online that I wanted. Very easy purchase start to finish. Very satisfied. More

by Steven.karpati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, Steven, and we hope to see you again! Jones GMC Management Team

November 19, 2023

Such nice employees and helpful too. Treated me very well and explained what was done to my car after it had been serviced. Nice waiting area in service department. More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins and Shane the mechanic.
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Nov 20, 2023 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 17, 2023

Professional service department. Detailed work and pricing explanations before work was provided. Offered convenience of a car to pick child up from school if work wasn’t completed b More

by tinaarnold1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
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Nov 19, 2023 -

Jones GMC responded

Thank you, Tina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 16, 2023

Wesley was a great salesman and was very knowledgeable of the vehicle I purchased. He even followed up after the sale. More

by jscummins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and the team met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

November 15, 2023

Everything was very professional and nice lobby to wait in . We will be coming back to this location More

by bmamaonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 15, 2023 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jones GMC Management Team

November 08, 2023

Everone seemed to be very friendly and courteous. Didn’t have to wait very long More

by SAMMY38450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Cole
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Nov 09, 2023 -

Jones GMC responded

Sammy, Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad Amanda was able to help, and we hope to see you again! Jones GMC Management Team

October 31, 2023

Thanks Adam for coming getting me off the side of the road . Ms. Rebecca for making me feel better on the phone . Thank you for getting me back on the road before you said . More

by marilynlambert03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson and Ms. Rebecca
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Oct 31, 2023 -

Jones GMC responded

Marilyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

October 29, 2023

Service people were very friendly and helpful. They explained everything to me about what they had done to my vehicle. All was great! More

by DEBA655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. ?
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Oct 30, 2023 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

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