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Jones GMC

Savannah, TN

4.6
487 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 487 reviews

February 05, 2025

I talked with Phillip by phone. When I arrived i was met by Kelsey we went over details and when the car arrived we went for a test drive .Started paper work and stayed with Kelsey u More

by bnewcomb1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Phillip, Kelsey, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

February 04, 2025

Everyone was so nice and helpful all through the process. Making for a great experience. More

by butler60321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

February 03, 2025

Best time buying a car that I have ever had. Thanks to all involved but a special Thank you to Tory Sweat More

by linda.sloan0615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Linda, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

January 30, 2025

Everything went well today. It took longer than I hoped but not too much. I will continue to have my terrain serviced there. More

by mrowin22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jones GMC responded

It's great to hear that Nicole and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

January 27, 2025

Had a very pleasant experience. Staff made us feel like they were really determined to help in any way that we needed. Would definitely use them again. More

by shannenelizabeth77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo Knight
Jan 27, 2025 -

Jones GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Shannen, for choosing Jones GMC! Jones GMC Management Team

January 23, 2025

It’s never a problem getting an appointment for service. I enjoy the service team. They are always nice and willing to help. More

by rgennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

January 20, 2025

Very understanding and smiling when we come in. Always kid friendly with my son. Trustworthy More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ashleym, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

January 18, 2025

I’m very disappointed with the whole situation trucks been in the shop more than I’ve got to drive it they say they fix it and it does the same xxxx it’s not a heat shield or any kind of shield that is m More

by JT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Andrew Pate Jones GMC Management Team (731) 925-4923

January 16, 2025

The people at Jones are very sweet and nice. If I had a question they would call me or text me to keep me updated. Would 10/10 recommend and would do business with them again More

by Bluehillmckinney26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole from service department , Melvin Pipes
Jan 16, 2025 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

January 09, 2025

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla , Ashley Pineda
Jan 10, 2025 -

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

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