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Jones GMC

Savannah, TN

4.7
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

August 08, 2024

Tech assessment of the air conditioner was incorrect didn't need new compressor scam Not good. More

by lionking
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
Report | Print
Aug 12, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you'd be willing to give us some more details, please send us a message with your contact information so that I can reach out to you. Starla Shaw Jones GMC Management Team (731) 925-4923

August 08, 2024

the customer service was absolutely amazing! was talked through the process of buying my first car throughly with out making everything super confusing! More

by ELIZABETTTTHH23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sarah bowen, Will Jetton, Ashley Pineda, Chris Christenson
Report | Print
Aug 09, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

August 07, 2024

Appreciate how the customer service team went above and beyond to help with a vehicle repair issue More

by Jackie.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Aug 07, 2024 -

Jones GMC responded

Thank you so much for your kind words, Jackie, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

August 06, 2024

Second time buying from here. I like using them. Will recommend to other friends and family members More

by ZFRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton, Ashley Pineda, Kelsey Trusty
Report | Print
Aug 06, 2024 -

Jones GMC responded

Thank you so much for choosing Jones GMC! Please let us know if we can be of any more assistance. Jones GMC Management Team

August 03, 2024

Everything went very smoothly. Thanks to everyone involved. Special thanks to Will Jetton! Thank you for the speedy transaction and delivery! More

by codysmith1990
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Jetton, Kelsey Trusty
Report | Print
Aug 05, 2024 -

Jones GMC responded

Thanks, Cody, for sharing about your experience with Will here at Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

August 03, 2024

Very nice workers! Fast service and professional work. On time when dealing with customers. I like everyone we have worked with. Will continue to use them. More

by CAMPING_COUPLE4950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo and Melvin, both salesman. , LeeAnn Deardeuff, Ashley Pineda, Chris Christenson, Christian Arnold, Justin Murphy
Report | Print
Aug 05, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

August 01, 2024

Kelan was so incredibly helpful and polite. He really made a stressful thing enjoyable! Appreciate the work you put in, Kelan. Thank you! More

by Lisa M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
Report | Print
Aug 01, 2024 -

Jones GMC responded

Thank you so much for your excellent review, Lisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

July 28, 2024

Nothing is ever covered under warranty , call when it’s done & go anyway sitting in parking lot done . Warranty sucks More

by cathycrotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica , Adam Johnson, Nicole Thompson
Report | Print
Jul 31, 2024 -

Jones GMC responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything I can do to resolve the issue or if it's possible to discuss your visit in more detail, please provide the best way to contact you and I will make sure to follow up, or you can call me at (731) 925-4923 and ask for Starla Shaw. I'd love to get to the bottom of this and turn things around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

July 28, 2024

They were really nice had my truck fixed pretty fast. They talk like we’re interacting in sale me a new truck. More

by Willie .terry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 28, 2024 -

Jones GMC responded

Thank you, Willie, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

July 27, 2024

They were helpful and courteous. Their follow up service has been exceptional. I felt like I was among friends More

by rvcornwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Kelan Davison, Melvin Pipes
Report | Print
Jul 28, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

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