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Jones GMC

Savannah, TN

4.7
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

July 27, 2024

Found my problem. Spencer was very good, efficient n knowledgeable have never had a problem w jones n hope I dont. More

by wrrdu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Report | Print
Jul 29, 2024 -

Jones GMC responded

Thank you for the kind words for Spencer and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

July 27, 2024

I am hoping to come back for my fourth vehicle for my wife. Love the staff there More

by miked382338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Carla Bizzell, Kelan Davison, Melvin Pipes, Wes Cummins, Tori Sweat, Kelsey Trusty
Report | Print
Jul 28, 2024 -

Jones GMC responded

Mike, it's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones GMC! Jones GMC Management Team

July 25, 2024

Great service and I love that no appointment was needed to drop off my car and get an oil change. More

by emily_cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Report | Print
Jul 26, 2024 -

Jones GMC responded

Thanks, Emily, for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

July 25, 2024

The team was awesome. I received numerous follow up calls & courtesy calls to let me know that the particular vehicle I was looking at was ready for my viewing & even that More

by cheranderson2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Ashley Pineda, Chris Christenson
Report | Print
Jul 26, 2024 -

Jones GMC responded

Thank you so much for your kind words for Sarah and for choosing Jones GMC! Please let us know if we can be of any more assistance. Jones GMC Management Team

July 25, 2024

Service writer Nicole was polite helpful and extremely professional I would be happy to refer jones motor co More

by wbell2503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 26, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nicole here at Jones GMC. Jones GMC Management Team

July 24, 2024

A excellent service department with very professional and knowledgeable employees. You receive prompt service also you are provided with a pleasant place to wait and offered refreshments. More

by diane-rickiejohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 24, 2024 -

Jones GMC responded

Diane, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

July 21, 2024

It is a pretty good place to buy a vehicle. I have bought several from them over the years. I keep retuning. More

by MARTY.POTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 22, 2024 -

Jones GMC responded

Thank you so much for your kind words, Marty, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

July 20, 2024

Very difficult to get information from service manager. Was tired of being lied to. The service work they did was fine, although slow More

by donnie.thornton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Report | Print
Jul 25, 2024 -

Jones GMC responded

We're sorry to hear about your experience, Donnie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Starla Shaw Jones GMC Management Team (731) 925-4923

July 19, 2024

I was very pleased with the customer service and care that the service technician gave to the repair on my truck. I saw my sales person as well and he was very cordial and asked how I was liking my new t More

by jamescnanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton, LeeAnn Deardeuff, Ashley Pineda, Wes Cummins, Spencer Westbrooks
Report | Print
Jul 19, 2024 -

Jones GMC responded

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

July 19, 2024

Really competitive prices and great warranty I would definitely recommend shopping at Jones's for your next vehicle. More

by pdale77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Bowen, Will Jetton, Wes Cummins
Report | Print
Jul 19, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

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