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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

July 08, 2024

My sell was made by Kelan. ..he was awesome and went out of his way to make sure I drove away with a car. He was friendly kind and respectful, I will definitely be buying from t More

by branchtony1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
Report | Print
Jul 09, 2024 -

Jones GMC responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keelan and our team, and we look forward to working with you again. Jones GMC Management Team

Jul 09, 2024 -

branchtony1987 responded

Yes absolutely....he's a great sales rep and I'll definitely be sending more business your way.

July 03, 2024

Came in to get a diagnostic done to turn off the anti thrift on my stereo was met with kindness and professionalism the wait wasn’t long at all really the waiting room was very clean and I appreciated t More

by Escalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 03, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

July 03, 2024

They did a great job. Everything went smoothly and everyone was very nice and helpful More

by afree.65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Report | Print
Jul 03, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

June 29, 2024

Great customer experience. Staff was great. Work was performed in a timely manner as presented. More

by CRAIG.COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Report | Print
Jul 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Craig, and we look forward to working with you again. Jones GMC Management Team

June 29, 2024

First service on vehicle - didn’t top off all fluids which made me question if they did the other things they were supposed to do. More

by Hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
Report | Print
Jul 04, 2024 -

Jones GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

June 27, 2024

I have already submitted this review. Visit was good with friendly professional staff. I have been a customer for years. More

by Robjomontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
Report | Print
Jun 28, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

June 26, 2024

This time I got exceptional treatment and aired my one grievance to the top brass. All is well!! More

by jerniganrlj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember name of My GMC, OnStar and Bluetooth setup lady but she was beyond exceptional., Will Jetton, Ashley Pineda, Melvin Pipes, Anthony Benton, Aereal Westbrooks, James Gray, Chris Christenson
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Jun 26, 2024 -

Jones GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

June 25, 2024

Awesome people to deal with. I inquired about a truck on Friday evening and by Saturday I was driving it home. I will for sure be back to buy my wife something in the future. More

by JUSTINLEWIS468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
Report | Print
Jun 25, 2024 -

Jones GMC responded

Justin, Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Congratulations on your new truck! Jones GMC Management Team

June 23, 2024

Great customer service got my deal approved in less than 3hrs Thank you Kelsey and Jones More

by mikeb955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
Report | Print
Jun 24, 2024 -

Jones GMC responded

Here at Jones GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jones GMC Management Team

June 21, 2024

Jones was wonderful to work with. Keelan was helpful with finding me a car. Will definitely use again!! More

by ELIZABETHCAPERTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

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