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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

July 18, 2024

Pleasant , efficient. Didn’t like the unexplained fees bu let ke the prompt service . Thanks More

by JERBOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 19, 2024 -

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

July 18, 2024

We went in for tranmission and camera replaced on warranty. Nicole went above and beyond taking care of us. Very pleased with Jones Motor in Savann , Tn. More

by marymbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 19, 2024 -

Jones GMC responded

Thank you, Mary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

July 17, 2024

Service department always steps up and does their job very well. Never have to have an appointment. More

by boyd_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Report | Print
Jul 17, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

July 13, 2024

Nicole is amazing to work with and Marvin is great. I love jones service. Thanks More

by tisha.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Jul 15, 2024 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Nicole and Marvin were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

July 12, 2024

Just need to answer phone call to stay in touch with owner of vehicle .very friendly. More

by Lacemeup2nite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Report | Print
Jul 12, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

July 12, 2024

Lack of service or information about my truck. Would not talk to me no callback More

by EROWEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks
Report | Print
Jul 12, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly at (731) 925-4923. Jones GMC Management Team

July 11, 2024

Nicole in the service department is very good at her job. So thorough with her job. Great employees at Jones GMC, Savannah, Tn More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton, Adam Johnson, Nicole Thompson, Matt Sharp, Spencer Westbrooks, Justin Murphy
Report | Print
Jul 12, 2024 -

Jones GMC responded

Donna, Thank you for your business and this review. We're happy to hear Nicole and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

July 10, 2024

This was very pleasant experience without any high pressure sales and financing was a breeze More

by lehampton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha , Tori Sweat
Report | Print
Jul 11, 2024 -

Jones GMC responded

Here at Jones GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jones GMC Management Team

July 10, 2024

Melvin was great. The dealership was ok. The miscellaneous charges were a bit ridiculous but overall everything worked out More

by WOODY10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes
Report | Print
Jul 10, 2024 -

Jones GMC responded

Thank you for your feedback and for choosing Jones GMC. We always aim for a 5-star experience and we're sorry that we fell short here. If you would be willing to discuss this further, please provide the best way to contact you and we will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw. Jones GMC Management Team

July 08, 2024

Very unprofessional in customer service! His comments pretty much : It's ok to sell cars with problems because it's used !!!! Nope your warranty doesn't cover that!!! Did you buy another wa More

by Sam
Recommend Dealer
No
Employees Worked With
Will Jetton, Wes Cummins
Report | Print
Jul 11, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us more details, please provide the best way to contact you, and I will follow up. You can also call (731) 925-4923 and ask for Starla Shaw. We're sorry your visit didn't go as planned and would love to touch base with you and address your concerns once we've got the whole story. Starla Shaw Jones GMC Management Team (731) 925-4923

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