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Jones GMC - Service Center

Savannah, TN

4.6
276 Reviews

276 Reviews of Jones GMC - Service Center

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September 25, 2024

Being on hold for the service department 12 minutes and still not speaking to anyone is not really acceptable! More

by mkalsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your service experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

September 22, 2024

Made the process of buying my wife’s vehicle a very pleasant experience and the service was great. More

by BUMANM1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda, James Gray
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Sep 23, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

September 19, 2024

Nicole is always taking care of me when I bring my vehicle in. She is a friendly face and the reason I keep coming back! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

September 09, 2024

Requested service completed without issue, all concerns addressed and tended to. Service department is much improved from when we first purchased our vehicle. More

by MATTHEW.MANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Report | Print
Sep 09, 2024 -

Jones GMC responded

Thank you, Matthew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jones GMC Management Team

September 08, 2024

Excellent communication! Excellent service! They found the problem and fixed it for half the price More

by Lrooker12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

September 07, 2024

Wes in sales and Nichole in service, top notch folks for a top notch dealership. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda
Report | Print
Sep 09, 2024 -

Jones GMC responded

Thank you, Scott, for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

August 31, 2024

For a super busy day the service wasn’t too bad. Stayed longer then I wanted to but it was pleasant More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
Report | Print
Sep 01, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ashley, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

August 29, 2024

Great experience best I’ve had at a dealership. Even fix the recalls while I was there More

by don.campbell61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us, Don. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Jones GMC Management Team

August 23, 2024

A long way for me to go to jones. Wait time was rather long. Otherwise service was great. More

by wesuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

August 22, 2024

Jones Motor Company offers great customer service. Their employees are friendly and willing to go the extra mile for their customers. More

by Librarybobcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

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