"Terrible customer service and repairs are always poorly done"
I have been there to get my Jeep fixed and every job was done wrong or poorly. Only thing that they do good is change oil. They had to fix a check engine light code on my Jeep and they made 5 different repairs and still got it wrong and the light still came back on every time after a day. Plus they will lie during the buying process. I purchased a Jeep and after I bought the Jeep there was broken glass all in the back of the Jeep. The trunk would not close because of this and they said that I should have looked at the vehicle more carefully before buying it from them. You could hear broken glass inside of the trunk door also when you opened it. Worst experience I have ever had purchasing a vehicle and will never go there again. I feel robbed...
I appreciate all that was done for me. The Employees did a great job making me feel comfortable it is was great environment and I and glad that I chose BelAir Hyundai for my first new car. Thanks so much!
Karl e-mailed me several times and left messages on my phone. I researched all my options, and Jones gave the best deal. I then went looking for Karl at the dealership. Karl was very friendly and professional. I would definitely refer my friend to look him up.
And I started looking for a car in the used car lots and no one at any other dealership could help me out in order for me to get one. I work night shift and it is very hard for me to find time in order to work things out a lot, but Zack took the genuine care to work out a schedule in order for me to get my dream car. And I am forever grateful and recommend anyone to go to Hyundai for a great car and Zach for a great handling on your car needs 11/10!
Great Experience. Our salesperson - Jennifer Pagatto was excellent. She took the time to explain everything the vehicle has to offer and has since called with questions and she has addressed any question/concerns I have had. Her customer service skills are excellent.